Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Yoander Guerra

Houston

Summary

Friendly and outgoing, with a talent for working well with customers and building good relationships. Knows the basics of sales and customer service, and communicates clearly and stays organized. Focused on keeping customers happy and helping meet sales goals. Gained strong time-management and organization skills while working in a busy retail setting. Able to keep track of inventory and make sure stock runs smoothly. Now looking to use these skills in a new career, where they can help a team succeed and reach its goals.

Focused on transitioning into new field with skills developed in dynamic retail environment. Strong in creative problem-solving and visual presentation, with experience crafting displays that enhance customer experience. Capable of utilizing these transferrable skills to contribute effectively in new role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Calvin Klein Visual Merchandiser

Macy's
Houston, TX
08.2025 - 02.2026
  • Greeted customers daily, providing a friendly and welcoming shopping experience.
  • Maintained clear and effective communication with team members to ensure smooth store operations.
  • Trained new staff on visual merchandising standards, ensuring consistency across store layouts.
  • Assisted customers with questions about sizing, accessories, and merchandise care.
  • Contributed to store merchandising by completing floor sets and promptly stocking new apparel.
  • Designed visually appealing displays to enhance customer engagement and drive sales.
  • Collaborated with marketing team to implement seasonal promotions and themed merchandising strategies.

Sales Associate

Hollister Co.
Houston, TX
08.2023 - 05.2024
  • Greeting customers everyday maintaining good customer service
  • Maintained effective team member communication.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Successfully did floor set and running clothes to the floor

Sales associate

American Eagle
Houston, TX
10.2024 - 01.2025
  • I greeted customers everyday maintain good customer service
  • I was a personal shopper helping customers find the right style and sizes
  • I did floor set moving around displays to make product look better
  • I was able to check out customers and meet their needs at the cash wrap
  • I would also do Shipment in back of house sometimes censoring and tagging clothes for backstock
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.

Education

Associate of Science - Nursing

Houston Community College
Houston, TX
06.2028

High School Diploma - undefined

Sharpstown HS
Houston, TX
06.2025

Skills

  • Customer relationships
  • Bilingual
  • Product restocking
  • Cash register
  • Product displays
  • Teamwork
  • Deadline oriented
  • Sales support
  • Microsoft office
  • Customer service

Certification

  • Tabc Certification
  • Food handler certification

LANGUAGES

Fluent in Spanish and English

Timeline

Calvin Klein Visual Merchandiser

Macy's
08.2025 - 02.2026

Sales associate

American Eagle
10.2024 - 01.2025

Sales Associate

Hollister Co.
08.2023 - 05.2024

High School Diploma - undefined

Sharpstown HS

Associate of Science - Nursing

Houston Community College

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