Yoannis Garcia Pupo

• Led team in daily operations, ensuring efficient workflow and high-quality costumer service, to increase sales.
• Trained staff on food safety standards and operational procedures to maintain compliance.
• Training at the new crew member, to provide excellent customer service following McDonald's standards
• Inventory management processes, reducing waste and help with the food cost
• Prepare the schedule to ensure that each area and shift is covered.

This is a project that was born in the heart of Pastor José Ballester, in 2016 and continues to this day, to provide food and shelter to the elderly and abandoned children, without family and homeless, which consisted of giving them food, clothing and shelter, cooking their lunches and reading a book with them.

• Managed executive calendar, meetings, appointments and business trips
• Facilitated communication between departments.
• Managed confidential documents, maintaining data integrity.
• Prepared meeting agendas and minutes.

• Customer service
• Sales
• Food preparation

At this school, I can study and graduate as a mid-level technician in Accounting and Economics, working for one year and six months as a mid-level technician at the city's municipal hospital. My responsibilities include maintaining the general ledger, recording warehouse inventory, depositing checks at the bank, quality control, and preparing account balances. Collaborated with team members to streamline workflows and improve operational eficiencia.