Yobana Marin-Cortez
Duluth,GA
Summary
Ambitious, career-focused job seeker, anxious to obtain an a position to help launch career while achieving company goals. Motivated and fast learning. That is just a part of what I can bring to the work environment.
Overview
6
6
years of professional experience
Work History
Assistant
Superior Auto Styling
Norcross , GA
2022.06 - Current
- Scheduled service and changed and ordered toner to keep printers and copiers functioning.
- Maintained front desk to provide positive first impression.
- Greeted guests and vendors to assist in navigating space.
- Used scheduling software to delegate resources and manage calendars.
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
- Coordinated repairs for office equipment to keep equipment functional and running.
- Stocked inventory and ordered office and kitchen supplies.
- Participated in credit and collections activities.
- Performed accounting or financial analysis.
Maintenance Supervisor
Georgia Facility Services
Atlanta , GA
2022.01 - Current
- Kept records of parts and equipment used in projects to update inventory.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Reported project progress, site problems and labor status to supervisors.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Coordinated emergency repairs as needed in order to minimize disruption in production schedules.
- Monitored employee work levels and optimized performance with strategic approaches.
Virtual Customer Service Representative
sunshine logistics
Lilburn , GA
2020.05 - 2021.01
- Assisted customers with product returns and exchanges.
- Monitored all incoming emails, phone calls and online chats promptly.
- Answered incoming calls from customers seeking assistance with product information or orders.
- Maintained up-to-date knowledge of company products and services.
- Developed strategies for improving customer service satisfaction levels.
- Responded to customer inquiries via telephone, email and chat.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Server
IHOP
Norcross , GA
2019.11 - 2020.09
- Greeted customers, answered questions and recommended specials to increase profits.
- Trained new employees to perform duties.
- Provided exceptional service to high volume of daily customers.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Garnished dishes and beverages to serve visually appealing menu items.
- Leveraged microsoft skills to input and compile data gathered from various sources.
Housekeeping Supervisor
Miranda's Cleaning Services
Lawrenceville , GA
2017.10 - 2020.04
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Sustained safety protocols to support proper and cost-effective equipment and material usage.
- Communicated with maintenance team on damages to repair.
- Scheduled employees' shifts according to occupancy levels at the hotel.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Managed team of employees, daily progress reports and overall project planning.
Education
Information Technology
Western Governors University
Salt Lake City, UT2025-12
High School Diploma -
Sanger High School
Sanger, CA2017-06
Some College (No Degree) - Radiologic Technology
Georgia State University
Atlanta, GASkills
- Office Equipment Troubleshooting
- File Management
- Project Coordination
- Meeting Coordination
- Event Planning
- Schedule and Calendar Management
- File and Record Keeping
- Positive and Professional
- Computer Skills
- Support Services
- Spanish Translation
- Payment Collection
- Refund Processing
- Call Center Operations
Affiliations
- Volunteered at Wilson and Lincoln Elementary
- Volunteered at Grace Gardens Senior Care (Retirement Home)
Timeline
Assistant
Superior Auto Styling
2022.06 - Current
Maintenance Supervisor
Georgia Facility Services
2022.01 - Current
Virtual Customer Service Representative
sunshine logistics
2020.05 - 2021.01
Server
IHOP
2019.11 - 2020.09
Housekeeping Supervisor
Miranda's Cleaning Services
2017.10 - 2020.04
Information Technology
Western Governors University
High School Diploma -
Sanger High School
Some College (No Degree) - Radiologic Technology
Georgia State University
Similar Profiles
Natalie PerezNatalie Perez
Operations Manager at Superior Auto StylingOperations Manager at Superior Auto Styling
Matthew RadtkeMatthew Radtke
Owner at YB Auto StylingOwner at YB Auto Styling
Felipe GarayFelipe Garay
Founder at NWO Auto StylingFounder at NWO Auto Styling