Yocelin Rivera
aurora,Colorado
Summary
Developed customer service and sales skills in fast-paced retail environment, looking to transition into new field. Specialized in providing positive shopping experience and maintaining organized and visually appealing product displays. Committed to leveraging strong communication and problem-solving abilities to excel in new professional challenge.
Overview
2
2
years of professional experience
Work History
Sales Floor Associate
Ross Dress for Less
10.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
Cashier
Burlington
03.2023 - 09.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
Aurora Central High School
05-2024
Skills
- Store maintenance
- Cleaning
- Organization
- Multitasking
- Communication
- Team Work
- Customer Service
- Problem Solve
Seal of Biliteracy
The Seal of Biliteracy is an award granted by a school, district, organization or state in the United States of America, "In recognition of students who have studied and attained proficiency in two or more languages by high school graduation.
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Burlington
03.2023 - 09.2023
Sales Floor Associate
Ross Dress for Less
10.2022 - Current
High School Diploma -
Aurora Central High School
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