Yoel Morales
Montgomery
Summary
Motivated and disciplined professional with experience in sales, banking, healthcare, and military training. Proven ability to adapt quickly, lead teams, and deliver results in high-pressure environments. Skilled in customer service, business operations, and technical support, with strong leadership and problem-solving capabilities. Seeking to leverage diverse expertise and strong work ethic to contribute to a dynamic organization.
Overview
5
5
years of professional experience
Work History
Detention Officer
The Geo Group
01.2026 - Current
- Supervised inmate activities to maintain safety and order within facility.
- Conducted regular inspections of premises, ensuring compliance with security protocols.
- Monitored surveillance systems to detect and respond to incidents promptly.
- Documented inmate behavior and interactions, maintaining accurate records for review.
- Obtained ICE and USMS Clearance
Psychological Operations Specialist (Trainee)
U.S. Army
06.2025 - 08.2025
- Completed basic training with a focus on discipline, teamwork, and tactical operations.
- Developed resilience, adaptability, and strong communication skills in a structured environment.
Orthopedic Technician
Biodyamics Tech
06.2023 - 01.2025
- Assisted physicians in applying/removing casts, splints, braces, and traction devices.
- Performed wound care and supported minor procedures for musculoskeletal conditions.
- Educated patients on device usage, crutch training, and recovery best practices.
- Maintained orthopedic equipment and accurate patient records.
Relationship Banker
Bank of America
06.2022 - 06.2023
- Processed loan applications, new accounts, and credit card applications.
- Delivered personalized financial guidance to help clients achieve goals.
- Promoted and sold banking products through expert product knowledge.
- Ensured compliance with all banking policies and procedures.
- Provided exceptional customer service to high-volume clientele.
Head Sales Manager
Signature Funding
11.2020 - 05.2022
- Led and trained a sales team of 5, consistently exceeding revenue goals.
- Generated $500,000+ in monthly sales through high-volume telemarketing.
- Conducted 350+ outbound/inbound calls daily using CRM and automated dialing systems.
- Developed sales strategies to generate at least 5 qualified leads per day.
Education
High School -
North Bergen High School
North Bergen06.2020
Caldwell University
Caldwell, NJSkills
- Emergency response
- De-escalation techniques
- Defensive techniques
- Firearms Training
- Attention to detail
- Reliability
Timeline
Detention Officer
The Geo Group
01.2026 - Current
Psychological Operations Specialist (Trainee)
U.S. Army
06.2025 - 08.2025
Orthopedic Technician
Biodyamics Tech
06.2023 - 01.2025
Relationship Banker
Bank of America
06.2022 - 06.2023
Head Sales Manager
Signature Funding
11.2020 - 05.2022
High School -
North Bergen High School
Caldwell University