Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Yoendris Santiesteban

Orlando,FL

Summary

Performance-driven professional promoting great skills in customer service and food delivery. Looking for a Service Assistant position where attention to detail and an enthusiastic personality will be highly valued. Energetic Restaurant Team Member remaining composed in fast-paced environments. Knowledgeable individual willing to take customer orders and clean areas so that the restaurant exceeds food safety regulations. Outgoing employee with great attendance record.

Overview

1
1
year of professional experience

Work History

Food Delivery

Uber eats and Doordash
Orlando, FL
01.2024 - Current
  • Communicated with servers on timing of completed dishes and menu offerings to expedite food delivery.
  • Navigated urban and rural delivery routes and delivered food items at or before quoted times.
  • Assessed quality of food and beverage products prior to delivery.

Team Member

Chick-fil-A
Orlando, FL
02.2023 - Current
  • Maintained a clean and organized work area throughout shift.
  • Operated cash registers to process payments from customers.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Greeted customers upon entering the store with friendly demeanor.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Provided customer service support to ensure satisfaction.
  • Addressed customer needs, responding to specific requests.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Resolved customer issues promptly in a professional manner.
  • Rotated through series of different stations based on team needs.
  • Trained new team members using approved training materials and information.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Stayed informed of company and store updates from leadership.

Education

High School Diploma -

Cypress Creek High School
Orlando, FL
05-2022

Skills

  • Order Verification
  • Mileage Tracking
  • Delivery Coordination
  • Payment Handling
  • Safe Food Handling
  • Route Planning
  • Customer Communication
  • Flexible Schedule
  • Excellent Communication
  • Quick Learner
  • Food Handling
  • Customer Service
  • Good Driving Record
  • Problem-Solving
  • Decision-Making

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Japanese
Elementary

References

References available upon request.

Timeline

Food Delivery

Uber eats and Doordash
01.2024 - Current

Team Member

Chick-fil-A
02.2023 - Current

High School Diploma -

Cypress Creek High School

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Yoendris Santiesteban