Yoenis Yoli Cosido
Rochester
Summary
Responsible professional known for applying excellent communication skills and attention to detail to promptly prepare food. Collaborative individual offering great customer service, time management and multitasking abilities. Commended for delivering unparalleled service and quality food.
Versatile Fast Food Worker skilled in taking orders, handling special requests, and preparing food. Recognized for remaining calm and focused while managing multiple tasks and communicating with customers.
Overview
13
13
years of professional experience
2006
2006
years of post-secondary education
Work History
Sándwichmaker
Brinquen bakery
Rochester
01.2024 - Current
Custumer Services
Farmacy
Santiago de Cuba
03.2013 - 07.2023
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained updated knowledge through continuing education and advanced training.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Personal Care Aide - PCA
Bold Vision
08.2025 - 08.2025
Antonio Aloma Serrano
Santiago de Cuba, CubaSkills
- Food safety
- Order management
- Inventory control
- Special requests
- Customer relationship management
- Sanitation practices
- Effective communication
- Adaptable service
- Sandwich preparation
- Cleanliness
- Sandwich assembly
- Personal hygiene
- Food service standards
- Food preparation
- Sanitation procedures
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Personal Care Aide - PCA
Bold Vision
08.2025 - 08.2025
Sándwichmaker
Brinquen bakery
01.2024 - Current
Custumer Services
Farmacy
03.2013 - 07.2023
Antonio Aloma Serrano