YOGESH RATHOD
Dallas,TX
Summary
Results-driven Technical Program Manager with a proven track record in delivering high-impact digital and omnichannel solutions for a leading energy company. Specializes in managing large-scale, complex programs such as loyalty platforms, mobile applications, and payment systems for global markets. Skilled in leading Agile transformations and aligning cross-functional teams with strategic OKRs, while overseeing an annual budget of $14M across six Agile teams. Aiming to leverage expertise in program management and digital innovation to drive further enhancements in consumer engagement.
Hands-on expertise in Agile frameworks, program dashboards, and process improvements to enhance collaboration and delivery quality. Strong leader and coach for Scrum Masters, project managers, and teams, creating a culture of excellence through well-defined workflows, clear metrics, and consistent alignment with business goals. Experienced in facilitating PI Planning, Scrum ceremonies, and stakeholder engagements to optimize execution and maximize value.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Technical Program Manager
Thoughtworks Inc.
Dallas, TX
02.2023 - Current
- Serving a large Energy Company client as a Technical Program Manager, responsible for development and delivery of an omnichannel consumer experience, and integration with a brand new loyalty platform which provides a differentiated value proposition for the North America market
- Leading a program with six Agile teams, with an annual budget of $14m
- Rewrite & Rollout of a new Payments Platform for 12000+ gas station sites globally
- Roll out of a new digital experience & loyalty program, to bring five gas and convenience brands under one umbrella serving 7500+ sites and 900,000 active users in the USA
- Spearheading the strategic PI planning & delivery process using OKRs to align program team objectives with business goals
- Building native mobile apps (iOS and Android) for the US market from a Global App codebase, reusing features and components resulting in overall program savings of 22%
- Managing the roll out strategy by Designated Market Areas (DMA), mitigating the risks of production failures
- Partnering with senior stakeholders to identify, articulate, and prioritize business problems, ensuring clear communication and alignment across the program
- Developed program and team dashboards using Azure DevOps (ADO) to streamline execution and for tracking delivery progress against milestones
- Implementing Agile frameworks to enhance team collaboration, efficiency, and delivery of high-quality mobile app features
- Setting up process workflows, Definition of Ready (DoR), Definition of Done (DoD) and Ways of Working (WoW) for the teams
- Manage risk and dependencies while orchestrating the planning and execution of OKRs
- Responsible for grooming the product backlog in collaboration with Technical and Product teams
- Provide coaching to Scrum Masters, Project Managers and teams on Agile processes and newly adopted tools
- Facilitate PI Planning, Scrum of Scrums, Weekly Status Meetings, Daily stand-up, Sprint Planning, Grooming, Sprint Showcase, and Retrospective meetings
- Onboard projects/teams on new tools and conduct office hours for cross-functional, cross-located initiatives
- Tracking key metrics like schedule variance, cost variance, burn rate, defects density, cycle time, scope change, RAID logs, quality metrics and stakeholder engagement
Lead Project Manager
Thoughtworks Inc.
Dallas, TX
10.2021 - 01.2023
- Served as a Delivery Owner and Project Manager for a team responsible for developing a microservice to address the differences between the client API serving the native mobile apps (BFF) and the underlying platform services
- This service allowed the client to safely transition from the existing payments platform to a newly developed in-house payments platform
- Co-ordinated the delivery across 12 teams and worked with business on rollout strategy
- Implemented canary deployment strategy to mitigate the risk of production failures
- Managed the roll out strategy for 6600+ sites in the USA, without any production downtime
Project Manager / Transformation Lead
Mindtree Limited
Dallas, TX
09.2019 - 10.2021
- Key facilitator in guiding client leadership teams in the process transformation journey
- Analyzing inefficient processes, time lags, and refocusing on high-value high priority tasks with the SAFe Agile teams
- Using technical know-how to identify and improve areas, create a plan-of-action, receive approval on budget plans, and close the loop with metrics reporting
- Automated CI/CD pipeline, reduced defects, and reduced AWS costs
- Reduction in manual tasks/hand-offs by automating the CI/CD pipeline
- 85% reduction in defects in Certification/UAT cycle and 87% reduction in manual testing
- 22% reduction in an overall cycle time of the releases
- Reduced monthly resources cost by $142K ($1.7m annually)
- Reduced AWS cost by downscaling the environments during non-working hours
Test Manager
Mindtree Limited
Dallas, TX
02.2018 - 08.2019
- Created and executed quality strategies for both medium and large scale programs
- Led a complex project on high-quality deliverables with onshore and offshore cross-functional teams for a dynamic crew management system
- Developed a test automation strategy to test applications with a core focus on business results and ROI
- Implemented Impact Based testing approach to reduce certification testing cycle by 25%
- Automated the right set of test cases to achieve 70% automation leverage during release execution
Test Manager / Test Lead
Mindtree Limited
Dallas, TX
02.2014 - 02.2018
- Led the team through successful web application testing that improved productivity and built an onshore-offshore delivery model
- Oversaw the end-to-end testing strategy and implementation of new mobile native and mobile web applications (iOS and Android)
- Managed offshore testing team, with strong focus on first-time-right delivery
- Reduced costs associated with the release by approximately 40% by strategically moving positions offshore
- Proposed beta launch of iOS native app that helped improve the customer experience before the actual launch
- Zero post-production S1/S2 defects after the launch of the new mobile native applications and mobile website
- Automated the entire regression suite to reduce manual effort
Test Lead
IBM India Pvt. Ltd
Bangalore, India
08.2011 - 10.2012
Senior Test Engineer
Mindtree Limited
Bangalore, India
12.2009 - 07.2011
Senior Test Engineer
Wipro Limited
Bangalore, India
10.2006 - 12.2009
Education
Bachelor of Engineering - Computer Science And Engineering
C V Raman College of Engineering
Bhubaneswar, Odisha, India07-2006
Skills
- Agile: Scrum, Kanban, and SAFe methodologies
- Process Optimization Through Technology
- Modernization of Legacy Applications
- Problem solving
- Project planning, scheduling, execution, and reporting
- Proactive Risk Management
- Effective Stakeholder Communication
- Team Leadership
- Expense Control Skills
- PI Planning, Backlog Management, and Sprint Planning
- Proficient in SDLC Processes
- Technical documentation
- Quality Improvement Practices
- Continuous Integration and Build Automation
- Negotiation, collaboration, coaching, and facilitation
Certification
- Project Management Professional (PMP), Feb 2018
- Agile OKRs by Scrum Alliance, Oct 2024
- Data Landscape of GenAI for Project Managers, by PMI, Aug 2024
- Generative AI Overview for Project Managers, by PMI, Jan 2024
- AWS Certified Cloud Practitioner (CCP), Jan 2021
- SAFe 4 Agilist, Jan 2021
- SAFe 5 DevOps Practitioner, Jan 2021
References
References available upon request.
Timeline
Technical Program Manager
Thoughtworks Inc.
02.2023 - Current
Lead Project Manager
Thoughtworks Inc.
10.2021 - 01.2023
Project Manager / Transformation Lead
Mindtree Limited
09.2019 - 10.2021
Test Manager
Mindtree Limited
02.2018 - 08.2019
Test Manager / Test Lead
Mindtree Limited
02.2014 - 02.2018
Test Lead
IBM India Pvt. Ltd
08.2011 - 10.2012
Senior Test Engineer
Mindtree Limited
12.2009 - 07.2011
Senior Test Engineer
Wipro Limited
10.2006 - 12.2009
Bachelor of Engineering - Computer Science And Engineering
C V Raman College of Engineering
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