Charlayne Jarvis
Brooklyn,NY
Summary
Goal driven and detail oriented aspiring Project Manager with a solid foundation in team leadership. Adept at developing and implementing project plans, ensuring timely completion of tasks, and managing resources effectively. Possess excellent communication skills and proven ability to analyze requirements, identify areas for improvement, and implement innovative solutions. Eager to bring organizational skills and passion for management to contribute to the success of any project.
Overview
9
9
years of professional experience
Work History
Manager
Platinum Community Care
07.2023 - Current
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Coordinated comprehensive exit planning initiatives, working with exit team to assess guest needs, and develop strategic exit strategies. Managed implementation of exit plans, ensuring seamless transitions for client(s).
Surgical Technologist
Mackool Eye Institute
01.2023 - 06.2023
- Enhanced patient safety by maintaining sterile surgical environments and adhering to strict protocols.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
- Ensured strict compliance with HIPAA regulations by implementing and maintaining robust privacy and security measures within healthcare operations. Assessed data protection protocols, provided staff training on HIPAA guidelines, and successfully managed confidential patient information in accordance with legal requirements.
Account Manager
Rent-A-center
05.2015 - 01.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential up-sell opportunities and expand client base.
- Optimized stock and inventory management by implementing efficient tracking systems through spreadsheets, resulting in significant reduction in excess inventory.
- Led comprehensive facility management, overseeing all aspects of facility needs, including maintenance, safety, and operational efficiency.
- Implemented strategic initiatives to enhance workplace safety, security, and overall employee satisfaction within facility.
Education
Bachelor of Applied Science - Science
Swedish Institute
New York, NY02.2023
HS Diploma - General Studies
Cropus Christi College
Trinidad And Tobago 06.2007
Skills
- Family Education
- Performance Tracking
- Case Management
- Operations Management
- Salesforce Management
- Team Leadership
- Customer Relationship Management (CRM)
- Microsoft Office
Timeline
Manager
Platinum Community Care
07.2023 - Current
Surgical Technologist
Mackool Eye Institute
01.2023 - 06.2023
Account Manager
Rent-A-center
05.2015 - 01.2023
Bachelor of Applied Science - Science
Swedish Institute
HS Diploma - General Studies
Cropus Christi College