Yohannan Kifle
Chevy Chase,MD
Summary
Proactive Waitress with extensive experience in delivering prompt service and maintaining a clean, welcoming dining environment. Skilled in handling cash transactions, operating espresso machines, and creating a variety of beverages. Strong team player with excellent communication skills, ensuring positive guest experiences and seamless shift operations.
Punctual and honest with solid background in restaurant and cafe environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
1
1
year of professional experience
Work History
Waitress
Lucy Restaurant & Bar
08.2024 - Current
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Cashier/Coffee Barista
Java House
04.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Education
High School Diploma -
Gibson School System
07-2022
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Patience and Empathy
- Reliability and punctuality
Languages
Amharic
English
Timeline
Waitress
Lucy Restaurant & Bar
08.2024 - Current
Cashier/Coffee Barista
Java House
04.2024 - 08.2024
High School Diploma -
Gibson School System
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