Yolaisa Garcia
LASVEGAS
Summary
Enthusiastic Cocktail Service Professional experienced in delivering timely and efficient service while consistently exceeding sales goals. Maintained superior service standards and demonstrated strong adaptability under pressure, effectively enhancing organizational branding. Organized and motivated, committed to utilizing time management skills to contribute to company growth and tackle new challenges.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cage Cashier
Wildfire Casino
Henderson
09.2025 - Current
- Processed cash transactions for customers at the casino's cage.
- Managed customer inquiries and concerns regarding gaming funds.
- Maintained accurate records of daily cash activity and transactions.
- Ensured compliance with regulatory requirements during cash handling.
- Provided exceptional customer service in a fast-paced environment.
- Greeted customers and answered inquiries regarding services.
- Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
Restaurant Server and hostess
Wildfire Casino
Henderson
09.2025 - Current
- Provided exceptional customer service to enhance dining experiences.
- Took and processed food and beverage orders accurately and efficiently.
- Upsold menu items to enhance guest satisfaction and experience.
- Collaborated with kitchen staff to ensure timely order delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Prepared tables for dining, ensuring proper settings and presentation.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
Education
John C Freemont High
Los Angeles, CASkills
- Cash management
- Order fulfillment
- Customer service
- Customer relationship management
- Conflict resolution
- Attention to detail
- Effective communication
- Customer service
- Fast-paced environment adaptability
- Transaction reconciliation
- Cash balancing
- Cash transaction reporting
- Patience and tolerance
- Stress management techniques
- Banking procedures
- Cash handling expertise
- Jackpot payouts
- Menu upselling
- Positive engagement
- Dining area maintenance
- High volume dining
- Social perceptiveness
- POS system operations
- Relationship building
- Strong multitasking
- Sales and marketing
- Guest seating rotation
- Food inspections
- Engaging personality
- Craft cocktail preparation
- Identification verification
- Team player attitude
- Bar service preparation
- Garnishing drinks
- Outgoing personality
- Cash and credit transactions
- Clear and effective communication
- Cash processing
- Regulatory compliance
- Cashiering techniques
Certification
- Food handler card
- Alcohol card
Languages
Spanish
Full Professional
Timeline
Cage Cashier
Wildfire Casino
09.2025 - Current
Restaurant Server and hostess
Wildfire Casino
09.2025 - Current
John C Freemont High