Yoland Horstead
Opp,AL
Summary
Resourceful Early Childhood Care Provider with experience in providing quality care to children of all ages. Skilled in creating age-appropriate activities to encourage physical, emotional and social development. Enjoys developing positive relationships with children and families.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Family Service Specialist
Southeast Alabama Regional Planning Development Commission
Dothan, AL
05.2024 - Current
- Conducted needs assessments to identify family service requirements and resources.
- Developed individualized service plans based on client evaluations and available community resources.
- Coordinated referrals to external agencies for additional support services, enhancing client outcomes.
- Facilitated workshops and support groups, promoting family well-being and resource awareness.
- Maintained accurate case documentation in compliance with organizational policies and regulations.
- Monitored progress of client cases, adapting strategies to meet evolving needs effectively.
- Provided crisis intervention support, assisting families in navigating urgent situations with empathy and professionalism.
- Promoted community resources to families, assisting them in accessing necessary services for their specific needs.
Cook/ Office Support Staff
Mosaic Pre-school
Savannah, GA
10.2022 - 03.2024
- Prepared nutritious meals following dietary guidelines for children.
- Maintained cleanliness and organization of kitchen and food storage areas.
- Assisted in menu planning to meet nutritional needs and preferences of children.
- Implemented food safety protocols to ensure compliance with health regulations.
- Assisted in the preparation of reports, maintaining accuracy and attention to detail.
- Managed office communications, ensuring timely responses and effective information flow.
- Implemented filing systems, improving document retrieval efficiency by 30%.
- Supervised children in multiple age groups, ensuring safe and engaging environments.
- Assisted lead teachers in implementing daily lesson plans and activities.
- Adapted to diverse classroom settings, providing support where needed to maintain smooth operations.
- Facilitated transitions between activities, promoting positive behavior and cooperation among children.
- Implemented health and safety protocols, maintaining compliance with childcare regulations.
Office Assistant
Kemet Solutions LLC
Savannah, GA
03.2022 - 10.2022
- Managed office communications, ensuring timely responses and efficient information flow.
- Coordinated scheduling for meetings and appointments, optimizing team availability and resource allocation.
- Maintained accurate records and files, enhancing data retrieval processes for improved operational efficiency.
- Assisted in preparing reports and presentations, contributing to decision-making processes with comprehensive documentation.
- Supported onboarding processes for new hires, facilitating smooth transitions into company culture and operations.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Maintained accurate logs of driving hours, vehicle maintenance records, and customer communication for DOT compliance.
Cook
Angel's Learning Center
Savannah, GA
05.2021 - 03.2022
- Prepared balanced, nutritious meals following established dietary guidelines.
- Implemented food safety protocols ensuring compliance with health regulations.
- Managed inventory levels, reducing waste through effective portion control.
- Trained new staff on cooking techniques and kitchen equipment usage.
- Collaborated with childcare staff to develop weekly menus reflecting seasonal ingredients and children's preferences.
- Maintained cleanliness and organization of kitchen and food storage areas, ensuring safety standards.
- Prepared nutritious meals in compliance with dietary guidelines for children's health and wellness.
- Adapted recipes to accommodate dietary restrictions, enhancing meal options for children with allergies or special needs.
Cook/ Dietary Clerk
Encompass Health Rehabilitation Hospital
Bluffton, SC
07.2018 - 01.2021
- Prepared nutritious meals adhering to dietary guidelines for diverse age groups.
- Managed kitchen inventory, ensuring freshness and minimizing waste.
- Developed weekly menus that catered to children's preferences and nutritional needs.
- Trained junior staff on food safety protocols and proper cooking techniques.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Cook/Server
Enterprise Medical Center
Enterprise, AL
06.2016 - 07.2018
- Prepared and cooked meals following strict dietary guidelines and recipes.
- Monitored food safety standards, ensuring compliance with health regulations.
- Collaborated with kitchen staff to streamline meal preparation processes.
- Trained new employees on cooking techniques and safety protocols.
- Managed inventory levels, reducing waste through efficient stock rotation.
- Oversaw daily kitchen operations, ensuring timely service during peak hours.
Heatset Operator
Shaw Industries
Andalusia, AL
05.2010 - 05.2016
- Operated heat set equipment to enhance product quality and consistency.
- Monitored production processes to ensure compliance with safety regulations and operational standards.
- Trained new team members on equipment handling and operational procedures.
- Conducted routine maintenance on machinery to minimize downtime and improve efficiency.
Asistant Manager
Church's Chicken
Opp, AL
06.2000 - 12.2011
- Supervised daily operations to ensure adherence to quality and service standards.
- Trained and mentored staff to enhance team performance and operational efficiency.
- Implemented inventory management techniques, reducing waste and optimizing stock levels.
- Analyzed sales data to identify trends and adjust staffing needs accordingly.
- Developed staff schedules to maximize coverage during peak hours while minimizing labor costs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
High School Diploma -
Opp High
Opp, AL05.2002
No Degree - Early Childhood Education
Ashworth College
Norcross, GANo Degree - Family And Community Services
Southern University & A&M College Division of Continuing Edu
North, SCAssociate of Science - Health Sciences - Medical Office and Billing Specialist
Ultimate Medical Academy
Clearwater, FL12.2024
Skills
Self-awareness
- Professional ethics
- Child development
- Family dynamics
- Needs assessment
- Parenting education
- Community resources
- Mental health support
- Eligibility determination
- Domestic violence prevention
- Program enrollment
- Case recordkeeping
- Pre-admission screening
- Teamwork
- Teamwork and collaboration
- Time management
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Decision-making
- Relationship building
- Client documentation
- Task prioritization
- Self motivation
- Family support
- Conflict resolution
- Goal setting
- Family services
- Crisis intervention
- Written communication
Professional ethics
Multicultural competence
Confidentiality practices
Child development
Family dynamics
Needs assessment
Parenting education
Community resources
Mental health support
Eligibility determination
Domestic violence prevention
Pre-admission screening
Program enrollment
Case recordkeeping
Problem-solving
Time management
Student Information
Yolanda Horstead, 1983-12-12, 8018151, TA05234600, active
Institution
Ultimate Medical Academy - Clearwater, 1255 Cleveland Street, Clearwater, FL, 33755, 727-298-8685
Organization
Ultimate Medical Academy Online
Personal Information
- Title: Family Service Specialist
- Date of Birth: 12/12/1983
Certification
ServSafe Food Handler
CPR Certification
Fire and Life Safety Certification
Timeline
Family Service Specialist
Southeast Alabama Regional Planning Development Commission
05.2024 - Current
Cook/ Office Support Staff
Mosaic Pre-school
10.2022 - 03.2024
Office Assistant
Kemet Solutions LLC
03.2022 - 10.2022
Cook
Angel's Learning Center
05.2021 - 03.2022
Cook/ Dietary Clerk
Encompass Health Rehabilitation Hospital
07.2018 - 01.2021
Cook/Server
Enterprise Medical Center
06.2016 - 07.2018
Heatset Operator
Shaw Industries
05.2010 - 05.2016
Asistant Manager
Church's Chicken
06.2000 - 12.2011
Associate of Science - Health Sciences - Medical Office and Billing Specialist
Ultimate Medical Academy
High School Diploma -
Opp High
No Degree - Early Childhood Education
Ashworth College
No Degree - Family And Community Services
Southern University & A&M College Division of Continuing Edu