Efficient billing professional with 24 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
24
24
years of professional experience
Work History
Billing Clerk
Bay Pointe Dermatology
3850 SW Bird Road, Suite 104
05.2015 - Current
Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
Streamlined billing processes for increased efficiency and reduced errors through meticulous organization.
Maintained up-to-date customer records with accurate contact information, ensuring timely invoice delivery.
Enhanced client satisfaction by promptly responding to inquiries and resolving billing issues professionally.
Collaborated with cross-functional teams to ensure accurate invoicing and to resolve any discrepancies, promoting a positive work environment.
Medical Receptionist
Richard Feinstein, M.D
3661 South Miami Avenue, Suite 1005
11.1999 - 05.2015
Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Streamlined appointment scheduling for improved patient flow and reduced wait times.
Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.