Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yolanda Araujo

Miami,FL

Summary

Efficient billing professional with 24 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.

Overview

24
24
years of professional experience

Work History

Billing Clerk

Bay Pointe Dermatology
05.2015 - Current
    • Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
    • Streamlined billing processes for increased efficiency and reduced errors through meticulous organization.
    • Maintained up-to-date customer records with accurate contact information, ensuring timely invoice delivery.
    • Enhanced client satisfaction by promptly responding to inquiries and resolving billing issues professionally.
    • Collaborated with cross-functional teams to ensure accurate invoicing and to resolve any discrepancies, promoting a positive work environment.

Medical Receptionist

Richard Feinstein, M.D
11.1999 - 05.2015
    • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
    • Streamlined appointment scheduling for improved patient flow and reduced wait times.
    • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
    • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
    • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
    • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.

Education

GED -

Miami Dade College
Miami, FL

Skills

    • Data inputting
    • Quickbooks mastery
    • Billing statement review
      • Invoicing prowess
      • Invoice Processing
      • Dispute Resolution

Certification

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Billing Clerk

Bay Pointe Dermatology
05.2015 - Current

Medical Receptionist

Richard Feinstein, M.D
11.1999 - 05.2015

GED -

Miami Dade College
Yolanda Araujo