Yolanda Batista
San Diego,CA
Summary
Dedicated retail with proven expertise in enhancing customer satisfaction and cash handling. Committed to maintaining organized operations and fostering a welcoming shopping environment.
Communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
22
22
years of professional experience
Work History
Retail Sales Associate
DiscountStores 2017 Inc
San Diego, CA
09.2025 - 02.2026
- Enhanced customer satisfaction through effective communication and product knowledge.
- Trained new sales associates on company policies and customer service techniques.
- Managed returns, exchanges and refunds in accordance with store policy.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Cashier
DiscountStores 2017 Inc
San Diego, CA
09.2023 - 02.2026
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Managed cash register operations, balancing cash drawers at beginning and end of shifts.
- Assisted customers with product inquiries, providing knowledgeable support to enhance shopping experience.
- Maintained organized checkout area, promoting a clean and welcoming environment for customers.
- Assisted customers with product inquiries and provided exceptional service.
Bookkeeper
DiscountStores 2017 Inc
San Diego, CA
09.2020 - 02.2026
- Streamlined data entry procedures using accounting software for increased efficiency in record-keeping.
- Enhanced budget tracking with detailed expense categorization.
- Reduced financial discrepancies by performing monthly reconciliations of bank accounts.
- Streamlined accounts payable and receivable management, improving relationships with vendors and customers.
- Optimized payroll processing for accuracy, ensuring all employees were paid promptly and correctly.
- Optimized financial data accuracy, conducted thorough checks and balances.
- Maintained compliance with tax laws, ensuring timely filing of all required documents.
- Assisted with cost reduction by identifying unnecessary expenses through detailed financial analysis.
- Collaborated with external auditors during annual audits, providing necessary documentation and insights.
- Maintained and processed invoices, deposits, and money logs.
- Supported decision-making by preparing accurate monthly financial statements.
- Reconciled bank statements monthly, identifying discrepancies and maintaining accurate financial records.
Assistant Bookkeeper
Going Out Inc
San Diego, CA
05.2004 - 08.2016
- Processed accounts payable and receivable transactions accurately
- Reconciled bank statements with internal financial records
- Maintained general ledger entries for accuracy and compliance
- Reconciled financial data to maintain accurate account balances and support compliance with established accounting practices.
- Assisted bookkeepers in providing support documentation required for audits.
- Created and maintained detailed, organized and timely records of transactions to support legal compliance.
- Obtained revenue and paid invoices by verifying and completing payable and receivable transactions.
- Supported the bookkeeper with payroll processing, ensuring accurate employee compensation.
- Confirmed accounts payable and controlled expenses by receiving, processing, verifying and reconciling invoices.
- Enhanced overall financial organization by maintaining a well-organized filing system for important documents.
- Matched purchase orders with invoices and recorded necessary information.
- Improved financial accuracy by maintaining organized records of all transactions and reconciliations.
Education
Newport Campus
San Diego, CA1990
Skills
- Quick learner
- Customer service
- Teamwork and collaboration
- Patience and empathy
- Cash handling
- Cash drawer balancing
- Reliability and punctuality
- Flexible hours
- Store opening and closing
Timeline
Retail Sales Associate
DiscountStores 2017 Inc
09.2025 - 02.2026
Cashier
DiscountStores 2017 Inc
09.2023 - 02.2026
Bookkeeper
DiscountStores 2017 Inc
09.2020 - 02.2026
Assistant Bookkeeper
Going Out Inc
05.2004 - 08.2016
Newport Campus