Yolanda Dimas
Rancho Cucamonga,CA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
1
1
Language
10
10
years of professional experience
Work History
Member Service Representative
Alignment Health
Rancho Cucamonga, CA
2025.10 - 2026.02
- Reviewed member accounts and explained coverage details using call center systems
- Assisted Alignment Health members with eligibility, benefits, and plan questions
- Answered incoming calls regarding membership benefits and services.
- Processed enrollment, billing, and address updates for Alignment Health members
- Documented service calls and case notes in member service records
Front End Associate
Walmart Stores,INC
San Bernardino, California
2024.06 - 2025.06
- Operated register to scan merchandise and process cash, card, and mobile payments.
- Greeted customers at Walmart front end and provided friendly checkout support.
- Answered customer questions and directed shoppers to departments and services.
- Bagged purchased items and organized carts for customer convenience.
- Maintained clean checkout areas, stocked bags, and organized register supplies.
Quality Control Inspector
Ray Products Inc
Ontario, California
2018.02 - 2025.03
- Calibrated inspection tools and gauges for accurate product checks.
- Verified Ray Products materials against work orders and quality specifications.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Documented defects, nonconformances, and inspection results in quality records.
Cashier/Host
Asian Buffet
Rancho Cucamonga, California
2016.07 - 2017.05
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed cash, card, and mobile payments at front counter.
- Operated POS system for orders, receipts, and transaction records.
- Maintained clean cashier station and organized front counter supplies.
- Assisted with seating guests during busy dining room periods.
Education
Valley View High School
Ontario, CaliforniaDental Assistant (DA) - Dental Assistant
U.E.I College
Ontario, CaliforniaSkills
- Customer service
- Payment processing
- Quality inspection
- Data entry
- Verbal communication
- Attention to detail
Languages
Spanish
Native/ Bilingual
Timeline
Member Service Representative
Alignment Health
2025.10 - 2026.02
Front End Associate
Walmart Stores,INC
2024.06 - 2025.06
Quality Control Inspector
Ray Products Inc
2018.02 - 2025.03
Cashier/Host
Asian Buffet
2016.07 - 2017.05
Valley View High School
Dental Assistant (DA) - Dental Assistant
U.E.I College