Patient Services Assistant
Sonora Quest Laboratories, HDL-Cigna
Gilbert, AZ
10.2022 - Current
- Streamlined appointment scheduling processes, resulting in reduced wait times and improved patient experience.
- Supported clinical staff by generating necessary paperwork for each scheduled appointment.
- Provided compassionate care for pediatric patients, creating a positive atmosphere that eased anxiety during medical appointments.
- Maintained accurate patient records by diligently updating medical histories, insurance information, and demographic data.