Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elenita Martinez

South Houston,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience

Work History

Baker

Dunkin' Donuts
Houston, TX
01.2024 - Current
  • Maintained accurate inventory of baking supplies and ingredients.
  • Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
  • Measured out ingredients accurately to ensure consistent product quality.
  • Operated ovens and other equipment to bake products according to established recipes.
  • Decorated cakes with icing, sprinkles and other edible decorations.
  • Checked baked goods periodically during baking process to ensure desired results were achieved.
  • Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
  • Cleaned work areas, utensils, equipment and surfaces between batches of products.
  • Assisted in the development of new recipes for a variety of bakery items including cakes, pies and muffins.

Crew Member

Taco Bell
La Porte, TX
01.2023 - 08.2023
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Adhered to health department regulations regarding food handling procedures.

Loan Processor

CUAC
Cypress, TX
03.2022 - 12.2022
  • Analyzed loan applications and supporting documents to determine eligibility for approval.
  • Reviewed credit reports and financial information to evaluate creditworthiness of applicants.
  • Performed detailed calculations to verify income, assets, liabilities and other data provided by applicants.
  • Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
  • Explained the various types of loans available and advised on the best product suited for customer's needs.
  • Submitted loan applications to underwriting department for review and approval process.
  • Maintained accurate records in computer database system during loan origination process.
  • Developed relationships with clients, real estate agents, lenders, title companies and attorneys throughout closing process.
  • Prepared loan documents including promissory notes, deeds of trust, mortgage insurance policies and truth-in-lending statements.
  • Reviewed appraisals to ensure accuracy of value estimates.
  • Collaborated with underwriters to resolve any discrepancies in applicant's financial profile or documentation issues.
  • Compiled closing packages containing all necessary documents required for funding.
  • Verified accuracy of closing figures prior to disbursement of funds.
  • Monitored progress of each loan application from start to finish ensuring timely completion.
  • Assisted borrowers with questions regarding their loans after closing.
  • Conducted quality control reviews on closed files ensuring compliance with state and federal regulations.

Team Member

Cinemark
Cypress, TX
07.2021 - 04.2022
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Promoted products through effective merchandising techniques.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.

Education

High School Diploma -

Los Fresnos High School
Los Fresnos, TX
06-2011

Some College (No Degree) - Medical billing and coding

DeVry University
Downers Grove, IL

Skills

  • Baking
  • Traditional Baked Goods
  • Baking Recipe Improvements
  • Team Player
  • Solid Problem Solver
  • Food Handling Standards
  • Food Trend Knowledge
  • Management
  • Opening And Closing Duties
  • Food Safety And Sanitation
  • Active Listener
  • Inventory Reporting

Languages

Spanish
Limited

Timeline

Baker

Dunkin' Donuts
01.2024 - Current

Crew Member

Taco Bell
01.2023 - 08.2023

Loan Processor

CUAC
03.2022 - 12.2022

Team Member

Cinemark
07.2021 - 04.2022

High School Diploma -

Los Fresnos High School

Some College (No Degree) - Medical billing and coding

DeVry University

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Elenita Martinez