Open To Work
Hi, I’m
Yolanda Garcia
Palm Coast,FL
Work Preference
Summary
Results-driven Sales Professional experienced in driving sales and cultivating strong client relationships. Achieved significant sales growth through effective communication, negotiation, and tailored solutions to meet customer needs. Committed to contributing to organizational goals while fostering professional development.
Overview
35
years of professional experience
Work History
Walt Disney World Parks and ResortsOrlando, Florida
Merchandise Hostess
11.2013 - Current
Job overview
- Organized merchandise displays to enhance guest experience and accessibility.
- Greeted guests and provided information about merchandise offerings.
- Assisted guests with product inquiries and guided them through purchases.
- Engaged with guests to create memorable shopping experiences in the park.
- Resolved customer complaints in a professional manner while adhering to company policy.
- Trained new staff on customer service standards and operational procedures.
- Utilized point-of-sale system to process purchases quickly and accurately.
Gaylord Palms' ICE
Sales Associate
10.2013 - 01.2014
Job overview
Towne Park
Cashier
01.2010 - 09.2010
Job overview
Old Navy
Customer Service Associate
10.2009 - 12.2009
Job overview
American Red Cross
Financial Development Office Assistant
08.2009 - 10.2009
Job overview
Disney's Contemporary Resort
Sales Hostess
06.2007 - 03.2009
Job overview
Hanes Brands Inc.
Third Key Holder
11.2006 - 06.2007
Job overview
Disney's Saratoga Springs Resort & Spa
Housekeeper Runner
10.2004 - 09.2006
Job overview
Hospital Hermanos Melendez
ER/Admissions Ward Clerk
05.2001 - 09.2004
Job overview
Farmacias El Amal
Store Manager
06.1998 - 04.2001
Job overview
Little Caesars Pizza
Store Manager
04.1991 - 03.1998
Job overview
Education
Keiser UniversityFL
Occupational Therapy Assistant
University Overview
Ashworth UniversityGA
Wedding Consultant and Florist
University Overview
San Juan City CollegePR
Computer Programming
University Overview
Skills
- Point-of-sale operation
- Cash handling proficiency
- Inventory management
- Visual merchandising
- Employee training
- Training facilitator
- Management Skills
- Customer Service
- Problem solving
- Attention to detail
- Time management
- Fast learner
- People-oriented
- Bilingual
Qualifications
Qualifications
Ability to supervise and manage a group of employees. Self-starter; can be depended on to complete a task under minimal supervision., Cultivate strong customer relations and client loyalty as a result of dedicated customer service. People oriented; enjoy working directly with customer and the general public., General knowledge of office equipment and computer programs, such as MS Word, MS Excel, Raiser's Edge Version 7.9.1 and Internet., Fluent reads and writes English and Spanish., Fast learner, competent teacher, not afraid of challenge.Timeline
Merchandise Hostess
Walt Disney World Parks and Resorts
11.2013 - Current
Sales Associate
Gaylord Palms' ICE
10.2013 - 01.2014
Cashier
Towne Park
01.2010 - 09.2010
Customer Service Associate
Old Navy
10.2009 - 12.2009
Financial Development Office Assistant
American Red Cross
08.2009 - 10.2009
Sales Hostess
Disney's Contemporary Resort
06.2007 - 03.2009
Third Key Holder
Hanes Brands Inc.
11.2006 - 06.2007
Housekeeper Runner
Disney's Saratoga Springs Resort & Spa
10.2004 - 09.2006
ER/Admissions Ward Clerk
Hospital Hermanos Melendez
05.2001 - 09.2004
Store Manager
Farmacias El Amal
06.1998 - 04.2001
Store Manager
Little Caesars Pizza
04.1991 - 03.1998
Keiser University
Occupational Therapy Assistant
08/2013
Ashworth University
Wedding Consultant and Florist
12/2007
San Juan City College
Computer Programming
12/1992