Yolanda Gee
Redford
Summary
Dynamic and dedicated professional with experience at Garden City Hospital, excelling in patient care and food handling. Proven ability to enhance meal satisfaction through effective communication and allergen awareness. Recognized for implementing process improvements that elevated service efficiency and maintained high sanitation standards. Committed to delivering exceptional service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Dietary Server
Garden City Hospital
Garden City, Mi
01.2024 - 02.2026
- Delivered nutritious meal options to patients while adhering to dietary restrictions.
- Collaborated with kitchen staff to ensure timely meal service and food presentation standards.
- Assisted in maintaining cleanliness and organization of dining areas and serving stations.
- Communicated effectively with patients to address dietary needs and preferences.
- Monitored food temperatures and quality, ensuring compliance with health regulations.
- Participated in training new staff on food safety protocols and service procedures.
- Updated patient dietary records accurately to reflect changes in meal plans.
- Implemented feedback from patients to enhance meal satisfaction and service efficiency.
Beverage Server
Motor City Casino And Hotel
Detroit, MI
07.2025 - 12.2025
- Provided exceptional customer service by promptly delivering beverages to guests.
- Maintained cleanliness and organization of bar area to enhance guest experience.
- Collaborated with team members to ensure efficient beverage service during peak hours.
- Trained new staff on beverage preparation and customer interaction protocols.
- Monitored inventory levels and communicated restocking needs to management.
- Resolved guest complaints effectively, ensuring satisfaction and repeat business.
- Implemented process improvements that increased efficiency in beverage delivery methods.
- Assisted in developing seasonal drink menus based on guest preferences and trends.
- Completed mandatory alcohol server training to comply with local regulations and maintain a safe environment for patrons.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Environmental Services Housekeeper
Corewell Hospital
Taylor, MI
02.2023 - 12.2025
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Operated cleaning equipment, including floor scrubbers and vacuum cleaners, efficiently.
- Followed infection control protocols to ensure a safe environment for patients and staff.
- Assisted in training new staff on proper cleaning techniques and safety procedures.
- Conducted inspections of assigned areas to identify cleaning needs and opportunities for improvement.
- Implemented best practices for waste disposal, promoting sustainability within the hospital environment.
- Collaborated with nursing staff to address specific cleaning requests and priorities effectively.
- Developed schedules for routine deep cleaning tasks, enhancing overall operational efficiency.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Education
High School Diploma - Social Studies
Robichaud High School
Dearborn Heights, MI06.1998
Skills
- Punctuality
- Patient care
- Verbal communication
- Food handling
- Sanitation procedures
- Food storage
- Meal planning
- Allergen awareness
- Menu development
Timeline
Beverage Server
Motor City Casino And Hotel
07.2025 - 12.2025
Dietary Server
Garden City Hospital
01.2024 - 02.2026
Environmental Services Housekeeper
Corewell Hospital
02.2023 - 12.2025
High School Diploma - Social Studies
Robichaud High School