Yolanda Gomez
Peachtree Corners,GA
Summary
Driven by a results-focused approach, I leveraged my problem-solving skills and teamwork ability at AJC International, Inc. to enhance customer satisfaction and foster a collaborative work environment. Expert in Microsoft Office and fluent in Spanish, I excel in understanding customer needs and prioritizing work, significantly boosting business growth and operational efficiency.
Overview
39
39
years of professional experience
Work History
America Sign & Printing Solutions
Office Manager Today
03.2022 - Current
- Improved project turnaround times through efficient time management and careful scheduling of tasks.
- Streamlined the sign creation process by implementing best practices in design layout, color selection, and typography.
- Meticulously maintained tools and equipment to ensure optimal performance and longevity for precise results.
- Contributed to a positive company culture by collaborating with team members, sharing knowledge, and actively participating in continuous improvement initiatives related to sign painting techniques or business operations overall collectively as required f
Office Services Representative
AJC International, Inc.
07.2008 - 03.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Contributed to a positive work atmosphere by offering assistance whenever possible, fostering teamwork among colleagues.
- Provided administrative support to executives, facilitating their ability to lead effectively.
- Assisted in organizing company events, promoting a positive work culture and employee engagement.
Real Estate Broker Associate
Norma's Realty & Associates
11.1999 - 07.2008
- Built lasting relationships with clients through trustworthiness, professionalism, and genuine interest in their success.
- Managed multiple property transactions simultaneously while maintaining excellent organization and communication skills.
- Conducted comprehensive market analysis to accurately price properties and attract potential buyers.
- Collaborated with other real estate professionals to expand network and referral opportunities, boosting overall business growth.
IT Support Specialist
Chupa Chups USA
05.1990 - 11.1999
- Created help desk tickets, troubleshot and resolved desktop issues.
- Delivered onsite technical support for 20 employees in the Atlanta office.
- Used ticketing systems to manage and process support actions and requests.
- Established strong working relationships with colleagues, fostering a collaborative environment that enhanced IT support delivery and efficiency.
Legal Assistant
Nations Bank
07.1985 - 11.1988
- Filed court documents and legal pleadings with the collection companies.
- Organized documents to manage paper of clients.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
Education
Real Estate
FMLS School
Atlanta, Ga01.1999
Accounting And Finance
Nations Bank - Courses
Northlake, GA04.1986
High School Diploma -
Lakeside High School
Atlanta, GA05.1985
Skills
- Problem-Solving
- Payment Collection
- Account Management
- Spanish Fluency
- Teamwork and Collaboration
- Customer Service
- Computer Skills
- Microsoft Office
- Understanding Customer Needs
- Work Prioritization
- Payment Processing
- Calm and Professional Under Pressure
Timeline
America Sign & Printing Solutions
Office Manager Today
03.2022 - Current
Office Services Representative
AJC International, Inc.
07.2008 - 03.2022
Real Estate Broker Associate
Norma's Realty & Associates
11.1999 - 07.2008
IT Support Specialist
Chupa Chups USA
05.1990 - 11.1999
Legal Assistant
Nations Bank
07.1985 - 11.1988
Real Estate
FMLS School
Accounting And Finance
Nations Bank - Courses
High School Diploma -
Lakeside High School
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