Yolanda Gutierrez

• Supervised daily routines and ensuring safety of children and youth.
• Provided emotional support and guidance.
• Implemented behavior management plans.
• Conducted intake services and provided an overview of program services.
• Maintained a safe, clean, and hazard free facility.

• Operate the cash register to process sales of fuel, snacks, beverages, and other items.
• Authorize fuel pumps for customers.
• Greeted customers politely and assist with inquiries.
• Informed customers about promotions or loyalty programs.

• Processed transactions accurately and efficiently.
• Informed customers on promotions and loyalty programs.
• Provided excellent customer service, resolved issues and ensured customer satisfaction.
• Kept the area organized and clean.
• Assisted in packing pick up orders.

• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

GPA: 2.8