Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Yolanda Haynes Raymond

Pharmacy Manager

Summary

Compassionate and hardworking Pharmacy Manager with 23 years of experience seeking to improve patient outcomes with communication, community outreach, and trained knowledgeable healthcare workers. Skilled in team leadership, excellent customer service, and pharmaceutical knowledge. Ready to drive success.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Pharmacy Manager

CVS Pharmacy
Baton Rouge, LA
01.2018 - Current
  • Managed daily pharmacy operations, including staffing, scheduling, and inventory.
  • Reviewed prescriptions for accuracy before filling to ensure patient safety.
  • Resolved customer inquiries concerning their prescriptions and insurance coverage.
  • Maintained high standards for customer service at all times.
  • Advised patients on potential drug interactions, side effects, proper dose timing, and medication storage.
  • Administered vaccines to immunize patients against communicable diseases.
  • Evaluated adherence issues and provided patient education regarding proper use of medications.

Pharmacy Manager

Wal-Mart Stores, Inc.
Vidalia, LA/Zachary, LA/Baton Rouge, LA
07.2008 - 12.2017
  • Managed pharmacy operations, including inventory control, staffing, and budget management
  • Led a team of pharmacy professionals to ensure quality patient care and customer service
  • Implemented strategies to increase prescription volume and drive revenue growth
  • Conducted staff training and development to enhance skills and performance
  • Educated patients about prescription and over-the-counter medications
  • Followed Wal-Mart policies and Federal and State laws and regulations
  • Maintained record keeping as required by State, Federal, and Wal-Mart guidelines

Pharmacy District Manager

Wal-Mart Stores, Inc.
Baton Rouge, LA
01.2006 - 05.2008
  • Managed pharmacy operations, including inventory control, staffing, and budget management
  • Ensured that all stores were properly staffed and equipped to meet customer needs.
  • Conducted regular store visits to evaluate operations, identify areas for improvement, and provide feedback.
  • Reviewed monthly financial statements and provided recommendations on ways to reduce costs or improve margins.
  • Investigated customer complaints, resolved issues, and reported findings to the senior leadership team.

Pharmacy Manager

Wal-Mart Stores, Inc.
Northwest Arkansas, AR
03.2003 - 01.2006
  • Supervised and provided guidance to pharmacy technicians in the preparation and distribution of medication orders.
  • Reviewed prescriptions for accuracy before filling them to ensure patient safety.
  • Managed daily pharmacy operations, including staffing, scheduling, and inventory control.

Education

Bachelor of Science in Pharmacy -

University of Louisiana at Monroe
12.2000

Skills

  • Community Service
  • Leadership
  • Performance Metrics
  • Direct Patient Care

Accomplishments

2020 CVS Paragon Award

Certification

Basic Cardiac Life Support for the Healthcare Provider (AHA)

Pharmacy-Based Immunizations (APhA)

Timeline

Pharmacy Manager

CVS Pharmacy
01.2018 - Current

Pharmacy Manager

Wal-Mart Stores, Inc.
07.2008 - 12.2017

Pharmacy District Manager

Wal-Mart Stores, Inc.
01.2006 - 05.2008

Pharmacy Manager

Wal-Mart Stores, Inc.
03.2003 - 01.2006

Bachelor of Science in Pharmacy -

University of Louisiana at Monroe

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Yolanda Haynes RaymondPharmacy Manager