Yolanda Henderson
Huntington Station
Summary
Analytical Accounts Receivable Supervisor with successful career supervising 6 personnel, including training, work allocation and problem resolution. Skilled in financial statement preparation, general ledger activities, accounts receivable processing and collections. Effective leader with 14 years of hands-on experience in janitorial industry.
Overview
21
21
years of professional experience
Work History
Merchandiser
Premium Retail Services Inc
New York
06.2023 - Current
- Developed and executed merchandising strategies to enhance product visibility and drive sales.
- Collaborated with retail partners to ensure compliance with brand standards and promotional displays.
- Trained and mentored junior merchandisers on best practices and merchandising techniques.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Conducted regular store audits to assess planogram adherence and inventory accuracy.
- Answered customer questions regarding store merchandise, department information, and pricing.
Shift Leader
Amazon
Syosset, NY
07.2019 - 11.2023
- Oversaw team operations, ensuring adherence to safety and productivity standards.
- Trained new hires on efficient workflows and operational procedures.
- Implemented process improvements, enhancing workflow efficiency and reducing downtime.
- Trained new employees and delegated daily tasks and responsibilities.
Accounts Receivable Supervisor
Capital Contractors, Inc.
Islandia, NY
03.2005 - 06.2019
- Reduced outstanding debts by 30% within 7 months
- Implemented new billing system increasing efficiency by 25%
- Managed $7 million in monthly receivables
- Developed and maintained strong relationships with clients to facilitate payment collections.
- Monitored aging reports, identifying discrepancies and addressing issues proactively.
- Supervised accounts receivable team, ensuring timely processing of invoices and payments.
- Enhanced team productivity by providing regular training on accounting software and tools.
Education
Psychology
Howard University
Washington05-2005
Skills
- AR Management
- Billing Systems
- Team Leadership
- Process Improvement
- Data Analysis
- Negotiation
- Stock rotation
- Reliable and punctual
- Customer relationship management (CRM)
Accomplishments
- Developed AR strategy cutting overdue invoices by 35%
- Earned "Employee of the Month" award in December 2014 and July 2022.
- Supervised team of 6 staff members.
Timeline
Merchandiser
Premium Retail Services Inc
06.2023 - Current
Shift Leader
Amazon
07.2019 - 11.2023
Accounts Receivable Supervisor
Capital Contractors, Inc.
03.2005 - 06.2019
Psychology
Howard University