YOLANDA JIMENEZ LEAL
College Station,TX
Summary
Business student at Texas A&M Corpus Christi with hands-on experience in customer service, property management, hospitality, and retail. Demonstrated ability to manage operations, provide excellent customer service, and handle financial transactions efficiently. Proven skills in problem-solving, communication, and teamwork, with a strong foundation in business principles and a keen interest in applying these skills in a professional setting.
Overview
6
6
years of professional experience
Work History
Customer Service Rep
Star Furniture Berkshire Hathaway Inc.
01.2025 - Current
- Process and finalize sales orders efficiently while providing an exceptional guest experience
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assist guests with inquiries regarding orders, accounts, and showroom products
Property Manager Intern
Jrene realty LLC
01.2023 - Current
- Oversaw daily operations, including rent collection, lease agreements, property inspections, and maintenance coordination
- Developed and maintained strong relationships with tenants, vendors, and contractors, addressing concerns promptly and ensuring timely repairs and improvements
F1 Temporary Retail Sales Rep
Formula 1
01.2023 - 12.2023
- Assisted customers with product selection, providing knowledge of Formula 1 merchandise and event-related products
- Processed sales transactions efficiently using POS systems, handling cash and card payments accurately
- Maintained a clean, organized, and well-stocked retail environment to ensure an optimal shopping experience for event attendees
Host/ Hostess
Uncle Julio's
01.2019 - 12.2020
- Greeted and welcomed guests over 100 guests per day upon arrival, creating a positive first impression and enhancing the overall dining experience
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
Bachelor of Arts - Business
05-2026
High school Diploma -
01.2020
Skills
- Customer Service
- Sales Transactions & POS Systems
- Microsoft Office Suite
- Teamwork & Collaboration
- Data entry
- Problem resolution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Rep - Star Furniture Berkshire Hathaway Inc.
01.2025 - Current
Property Manager Intern - Jrene realty LLC
01.2023 - Current
F1 Temporary Retail Sales Rep - Formula 1
01.2023 - 12.2023
Host/ Hostess - Uncle Julio's
01.2019 - 12.2020
Texas A&M Corpus Christi - Bachelor of Arts, Business
Klein Oak High School - High school Diploma,
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