Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Yolanda Jimmie

IMMOKALEE,FL

Summary

Dynamic professional with extensive experience at La Frutera, excelling in customer service and money handling. Proven track record in enhancing operational efficiency and accuracy, while supervising staff and training team members. Recognized for maintaining high standards of service and achieving significant reductions in discrepancies.

Overview

25
25
years of professional experience

Work History

Manager's Assistant

La Fruteria
05.2015 - 10.2024
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Office Assistant

BCSAD2
02.2016 - 07.2024
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Food Preparation Worker

La Frutera
02.2014 - 05.2015
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.

Security Director

Seminole Casino Hotel Immokalee
02.2005 - 10.2007
  • Recorded incident reports with detailed accounts of occurrences.
  • Supervised grounds, employee entrances, and exits and security officers on duty.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Monitored property and investigated areas of suspicion.

Security Officer

Seminole Casino Hotel Immokalee
02.2004 - 02.2007
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Cashier

Burger King
04.2000 - 06.2000
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Golf Coast High School
Naples, FL
05-2002

Skills

  • Customer service
  • Money handling
  • Staff training and development
  • Staff supervision

Interests

  • Crafting and DIY Projects
  • I enjoy Cleaning and Organizations
  • I enjoy helping others
  • Participating in local clean-up initiatives
  • Reading
  • DIY and Home Improvement
  • I like working with my hands and fixing things
  • Personal Development and Self-Improvement

Timeline

Office Assistant

BCSAD2
02.2016 - 07.2024

Manager's Assistant

La Fruteria
05.2015 - 10.2024

Food Preparation Worker

La Frutera
02.2014 - 05.2015

Security Director

Seminole Casino Hotel Immokalee
02.2005 - 10.2007

Security Officer

Seminole Casino Hotel Immokalee
02.2004 - 02.2007

Cashier

Burger King
04.2000 - 06.2000

High School Diploma -

Golf Coast High School

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Yolanda Jimmie