Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Yolanda Kitteriell

Summary

Certified Nursing Assistant with 10+ years of work experience in a fast-paced environment handling confidential paperwork, administering medication, and providing quality patient care. Established record of reliability and creating positive rapport with patients, family, and staff.

Compassionate [Desired Position] with solid background in providing high-quality care to hospice patients. Demonstrated ability to deliver emotional support and practical assistance to patients and their families. Proven skills in managing patient care plans and maintaining detailed records.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Hospice Aide

Georgia Hospice Care
11.2023 - Current
  • Provided compassionate personal care and assistance to patients in daily living activities.
  • Documented patient progress and care activities accurately in compliance with regulatory standards.
  • Trained new aides in best practices for patient care and safety protocols, enhancing team performance.
  • Advocated for patients' needs, ensuring dignity and respect throughout the caregiving process.
  • Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Protected privacy and delivered comfort to preserve dignity of dying patient and family members.

CNA

PruittHealth
09.2020 - 03.2024
  • Delivered high-quality patient care, ensuring comfort and safety through attentive monitoring and support.
  • Assisted nursing staff with daily activities, promoting a collaborative environment for optimal patient outcomes.
  • Implemented infection control protocols, maintaining cleanliness and hygiene standards across all patient areas.
  • Educated patients and families on care plans, enhancing understanding of procedures and treatment options.

SRCNA

Emory L. Bennett Nursing Home and Rehabilitation
07.2018 - 08.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Certified Nursing Assistant

Miami Jewish Health System
01.2018 - 05.2018
  • Provided high-quality care in assessing vital signs, performing lab draws and glucose checks, and providing pre and post-operative care.
  • Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing patients.
  • Ensured the accurate timely flow of information by maintaining thorough patient records and updating health care team on patient status.

Home Health Aide

Miami Dade County
11.2016 - 12.2017
  • Shared joint responsibility (along with families) for the care of elderly patients.
  • Learned the basics of assessing patient vital signs under the tutelage of home healthcare nurse.
  • Assisted home nurse and hospice staff with all aspects of daily care, including bathing, feeding and dressing.
  • Helped to ensure patient was as comfortable, dignified and enriching as possible.

Nursing Assistant, Activity Assistant, Service Specialist

Hope Pace
06.2010 - 07.2016
  • Performing physician support services that help ensure medical facilities run smoothly.
  • Clerical duties such as filing, faxing and typing important patient related documents.
  • Administrative, or clinical skills within the hospital and physician's office setting.
  • Scheduling patient appointments and obtaining authorization for diagnostic procedures.

Education

No Degree - Medical Administrative Assistant

Ultimate Medical Academy
Clearwater, FL
09-2025

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National School of Technician
01.2000

Skills

  • Patient chart documentation
  • Patient Care & Safety
  • Safe medication handling
  • HIPAA Regulations
  • Diagnostics & Vital Signs
  • Polite and Friendly
  • Effective Communication Skills
  • Medical Terminology
  • Excellent Problem Solving

Certification

  • Patient Care Technician
  • Certified Nursing Assistant

Timeline

Hospice Aide

Georgia Hospice Care
11.2023 - Current

CNA

PruittHealth
09.2020 - 03.2024

SRCNA

Emory L. Bennett Nursing Home and Rehabilitation
07.2018 - 08.2020

Certified Nursing Assistant

Miami Jewish Health System
01.2018 - 05.2018

Home Health Aide

Miami Dade County
11.2016 - 12.2017

Nursing Assistant, Activity Assistant, Service Specialist

Hope Pace
06.2010 - 07.2016

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National School of Technician

No Degree - Medical Administrative Assistant

Ultimate Medical Academy
Yolanda Kitteriell