Yolanda Latouche
Stoughton,MA
Summary
Retail Sales Associate with more than [Number] years in the retail industry. Areas of expertise include sales, customer relations and inventory management. Accomplished Assistant Store Manager with [Number] years of managerial experience in a retail setting. Areas of expertise include sales, recruiting and people management.
Overview
16
16
years of professional experience
Work History
Cafe Associate
Panera Bread
Stoughton
11.2013 - Current
- Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
- Store food in designated containers and storage areas to prevent spoilage.
- Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures.
- Take and record temperature of food and food storage areas such as refrigerators and freezers.
- Portion and wrap the food, or place it directly on plates for service to patrons.
- Weigh or measure ingredients.
- Mix ingredients for green salads, molded fruit salads, vegetable salads, and pasta salads.
- Remove trash and clean kitchen garbage containers.
- Package take-out foods or serve food to customers.
Cashier/ Drive
KFC/ Taco
Stoyughton, MA
08.2009 - 04.2014
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Greet customers entering establishments.
- Stock shelves, and mark prices on billboard.
- Sort, count, and wrap currency and coins.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Supervise others and provide on-the-job training.
- Maintain sanitation, health, and safety standards in work areas.
Education
Associate of Arts - Liberal Arts
Massasoit Community College
Brockton, MAJun 2012
High School Diploma - undefined
Stoughton High School
Jun 2009
Skills
- Active listening skills
- Customer-oriented
- Computer literate
- Motivated team player
- Skilled problem solver
Accomplishments
- Organization Keeps files in well organized folders/binders Keeps work area neat and clean.
- Keeps clear notes of scheduled dates, times, and assignments/projects.
- Communication Can understand a small part of French Creole Up-beat and friendly, Cooperative and Straight-forward Works well in small groups.
Timeline
Cafe Associate
Panera Bread
11.2013 - Current
Cashier/ Drive
KFC/ Taco
08.2009 - 04.2014
Associate of Arts - Liberal Arts
Massasoit Community College
High School Diploma - undefined
Stoughton High School