Yolanda Morales
EDINBURG,TX
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in merchandise stocking and customer service. Proven ability to enhance display maintenance and ensure modular compliance while effectively collaborating with team members. Bilingual in Spanish and English, skilled in electronics troubleshooting, and committed to delivering exceptional customer experiences.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Electronics Team Member
Walmart
Edinburg, TX
08.2026 - Current
- Assisted customers with electronics inquiries and product selection.
- Maintained organized displays for electronics and accessories.
- Stocked shelves with new electronics products efficiently.
- Provided technical support for electronic devices and services.
- Processed returns and exchanges for electronic merchandise accurately.
- Repaired malfunctioning equipment quickly and efficiently while minimizing downtime during repairs.
- Assisted customers in selecting photo products and services.
- Maintained cleanliness and organization of the photo lab workspace.
- Provided technical support for customers using self-service kiosks.
- Operated cash registers accurately and efficiently to process payments from customers.
- Greeted and assisted customers, suggested and promoted products and services and processed and packaged photo orders.
- Enlarged, refocused and retouched photographs to clarify specific image areas to meet customer needs and preferences.
Garden Team Associate
Walmart
MCALLEN
11.2024 - 05.2026
- Dismantled fixtures, displays, counters, shelves, and signage, and rebuilt new ones.
- Stocked merchandise and fixed top stock while following planograms and modular designs.
- I used Walmart's work app to read assignments from management.
- Find merchandise in the store, find and follow modular designs, and scan labels to check the price and inventory.
- Organize by stacking empty pallets, shrink-wrapping pallets, and moving them using a pallet jack.
- Cleaned areas that have just been remodeled by sweeping with a broom, cleaning shelves, performing safety sweeps, and disposing of trash, plastic, and cardboard properly.
- Assisted customers with questions and/or concerns while maintaining a friendly, positive attitude.
- Assisted customers with product inquiries and store navigation.
- Implemented store promotions and ensured proper signage placement.
- Trained new associates on store policies and procedures effectively.
Remodel Associate
Walmart
MCALLEN
06.2023 - 10.2023
- Dismantled fixtures, displays, counters, shelves, and signage, and rebuilt new ones.
- Stocked merchandise and fixed top stock while following planograms and modular designs.
- I used Walmart's work app to read assignments from management.
- Find merchandise in the store, find and follow modular designs, and scan labels to check the price and inventory.
- Organize by stacking empty pallets, shrink-wrapping pallets, and moving them using a pallet jack.
- Cleaned areas that have just been remodeled by sweeping with a broom, cleaning shelves, performing safety sweeps, and disposing of trash, plastic, and cardboard properly.
- Assisted customers with questions and/or concerns while maintaining a friendly, positive attitude. Dismantled fixtures, displays, counters, shelves, and signage.
- Operated power tools and equipment safely to support remodeling tasks.
- Communicated with management regarding project progress and material needs.
Sales Associate
Dollar General
PHARR
05.2021 - 07.2021
- Answered customers' questions about products, services, and policy.
- Ringed up purchases and processed coupons.
- Used an inventory scanner to locate products and check prices.
- Counted cash in the register at the beginning and end of every shift.
- Stocked merchandise onto the sales floor.
- Independently managing daily store operations, demonstrating the ability to work effectively with minimal supervision.
- I cleaned the store by mopping, throwing away trash, restocking the bathrooms, Gatorade fridges, and rolling pallets of water bottles into the store to close for the day.
Education
High School Diploma -
Robert Vela High School
EDINBURG06.2016
Skills
- Merchandise stocking
- Planograms/modulars
- Team collaboration
- Cashiering and money handling
- Customer service
- Spanish
- English
- Electronics troubleshooting
- Cash handling
- Modular compliance
- Stock replenishment
- Time management
- Wireless communication
- Digital electronics
- Display maintenance
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
H&R Block Virtual Income Tax Course (2024) Certificate of Completion
Timeline
Electronics Team Member
Walmart
08.2026 - Current
Garden Team Associate
Walmart
11.2024 - 05.2026
Remodel Associate
Walmart
06.2023 - 10.2023
Sales Associate
Dollar General
05.2021 - 07.2021
High School Diploma -
Robert Vela High School