Yolanda Morrison
Kansas City,MO
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
Public Health Nurse
City of Kansas City
Kansas City, Missouri
07.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Cultivated interpersonal skills by building positive relationships with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Registered Nurse
Favorite Healthcare Staffing - Kansas City
Overland Park, KS
05.2007 - Current
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Audited charts and reviewed clinical documents to verify accuracy.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
Director of Nursing Services
Crystal Home Health Care
Kansas City, MO
07.2021 - 01.2022
- Established new policies and updated existing policies to improve standard of care for patients.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Evaluated work performance of 25 nursing personnel to determine wage increases and implement discipline.
- Performed rounds to observe care and interview staff, residents, and families.
Assistant Director of Nursing
Life Care Center Of Grandview
Grandview, MO
08.2020 - 01.2021
- Performed rounds to observe care and interview staff, residents, and families.
- Spearheaded and implemented new projects to expand scope of engagement.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
Registered Nurse
Research Psychiatric Center
Kansas City, MO
02.2013 - 05.2020
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Maintained quality care and comfort for patients with mental and psychological issues, and other conditions.
- Oversaw delivery of care for patients on psychiatric unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Audited charts and reviewed clinical documents to verify accuracy.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Registered Nurse Psychiatric
Two Rivers Psychiatric Hospital
Raytown, MO
02.2012 - 02.2019
- Evaluated patient histories, complaints, and current symptoms.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Performed patient assessments to monitor expected response to medications and altering treatment plans.
- Educated patients and families about mental health, diagnoses and treatment options.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Administered medication and treatments to patients to observe and record responses.
- Educated family members and caregivers on patient care instructions.
- Developed successful discharge plans to help continuity of care upon patient release.
- Advocated for and strived to protect health, safety, and rights of patient.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Education
Master of Science - Nursing Education
Capella University
Minneapolis, MN 10.2023 - 12.2025
Associate of Applied Science - Nursing
Brown Mackie College Lenexa
Lenexa, KS06.2008
Skills
- Shared Governance
- Direct Patient Care
- Staff Supervision
- Compassionate and Caring
- Community Healthcare Programming
- Delegation and Motivation
- Women's Health Exams
- Mental Health Care
Languages
Spanish
Limited Working
Timeline
Master of Science - Nursing Education
Capella University
10.2023 - 12.2025
Public Health Nurse
City of Kansas City
07.2023 - Current
Director of Nursing Services
Crystal Home Health Care
07.2021 - 01.2022
Assistant Director of Nursing
Life Care Center Of Grandview
08.2020 - 01.2021
Registered Nurse
Research Psychiatric Center
02.2013 - 05.2020
Registered Nurse Psychiatric
Two Rivers Psychiatric Hospital
02.2012 - 02.2019
Registered Nurse
Favorite Healthcare Staffing - Kansas City
05.2007 - Current
Associate of Applied Science - Nursing
Brown Mackie College Lenexa
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