Yolanda Payne
Houston,TX
Summary
Detail-oriented Food Service Specialist with extensive experience in fast-paced kitchens. Skilled in menu planning, inventory control, and staff training while maintaining food quality and safety standards. Proven ability to enhance dining experiences through effective communication and leadership. Flexible team player adept at preparing meals and managing multiple tasks under pressure.
Overview
25
25
years of professional experience
Work History
Food Service Specialist
IDEA Public Schools
Houston, Texas
01.2024 - Current
- Coordinated daily meal planning and preparation to ensure nutritious options for students.
- Managed inventory levels and ordered supplies to maintain efficient food service operations.
- Trained staff on food safety standards and compliance regulations to uphold health and safety in food service.
- Assisted in menu development to meet dietary needs of students.
- Maintained records of food temperatures and ensured that all health code regulations were followed.
- Trained new employees in safety procedures, customer service etiquette, menu items, and department policies.
- Ensured proper sanitation of work areas before, during, and after meal services.
- Maintained a safe working environment by adhering to company policies and regulations concerning hygiene practices.
Referral Coordinator
UT Physicians
Houston, Texas
08.2019 - 03.2021
- Educated and instructed referral sources on referral processes to facilitate smooth transitions for patients.
- Contacted insurance companies to obtain precertification and benefits information, ensuring patients received timely support.
- Maintained accurate records of in-progress and completed referrals to uphold data integrity and support effective patient care.
- Accessed and reviewed patient records to verify receipt completed referral paperwork.
- Communicated with patients, ensuring that medical information was kept private.
Child Nutrition Specialist
Spring ISD
10.2009 - 07.2019
- Coordinated food service while maintaining appropriate portion sizes to support balanced nutrition.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Trained incoming staff members on safety and sanitation policies and procedures.
- Delivered friendly service to children, enhancing their dining experience with smiles and laughter.
- Processed children's food payments efficiently using cash register, ensuring smooth transactions.
Toddler Childcare Provider
Children's Development Center, Inc.
05.2001 - 03.2010
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Engaged with parents or guardians to discuss daily activities, behaviors, and any related concerns, fostering strong communication and trust.
- Documented child behavior, food, and medication details for supervisors to ensure accurate care and support.
Education
High School Diploma -
LaGrange High School
Lake Charles, LA05.1990
Some College (No Degree) - Child Development
Lone Star College System
Spring, TXSkills
- Menu Development
- Food Safety Standards
- Patient Care
- Patient Scheduling
- Insurance Verification
- Operational Efficiency
- Customer Service
Timeline
Food Service Specialist
IDEA Public Schools
01.2024 - Current
Referral Coordinator
UT Physicians
08.2019 - 03.2021
Child Nutrition Specialist
Spring ISD
10.2009 - 07.2019
Toddler Childcare Provider
Children's Development Center, Inc.
05.2001 - 03.2010
High School Diploma -
LaGrange High School
Some College (No Degree) - Child Development
Lone Star College System