Summary
Overview
Work History
Education
Skills
LANGUAGES
Interests
Timeline
Generic

YOLANDA PEREZ

North Lauderdale,FL

Summary

Hello! I am Yoli and I'm17 years old. I've had much experience in volunteering in the swimming competitions, summer bible school, and preparing food. Since October 2024, I've been working for Hollister.Co in Sawgrass Mills Mall. IReliable and successful at promoting customer service and satisfaction. Experience in driving sales and merchandising has also created a strong focus on team collaboration and adapting to changing needs. Reliable, result-driven, with excellent communication and problem-solving skills. Looking forward to meeting you!

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Hollister.Co
10.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Volunteer

Sunrise Swim
12.2023 - 04.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.

Volunteer

St. Andrew Catholic Church
11.2023 - 11.2023
  • Worked during Thanksgiving preparing meals for the seniors living next to the church
  • Assisted with special events and programs
  • Supported engaging, fun, and smooth-running events by helping with organization and planning
  • Maintained clean environment when preparing food
  • Worked well with others while serving

Volunteer

St. Gregory The Great Catholic School
07.2023 - 07.2023
  • Served at a vacation bible study program
  • Responsible with assisting the kids tasks
  • Maintained clean, neat, and operational facilities to serve program needs
  • Used strong interpersonal communication skills to convey information to others
  • Supported engaging, fun, and smooth-running events by helping with organization and planning
  • Worked with kids from ages5-10
  • Maintained a learning environment while keeping values and beliefs present

Education

K-12 -

Franklin Academy
Pembroke Pines, FL
06.2025

Skills

  • Customer service
  • Adaptable
  • Great communication skills
  • Teamwork
  • Customer assistance
  • Retail sales
  • Reliability and punctuality
  • Relationship building
  • FLUENT IN SPANISH

LANGUAGES

Spanish
Native or Bilingual

Interests

  • Volunteering
  • Dancing
  • Volunteering at community kitchens and food-related charities
  • Serving at Religious ministries

Timeline

Retail Sales Associate

Hollister.Co
10.2024 - Current

Volunteer

Sunrise Swim
12.2023 - 04.2024

Volunteer

St. Andrew Catholic Church
11.2023 - 11.2023

Volunteer

St. Gregory The Great Catholic School
07.2023 - 07.2023

K-12 -

Franklin Academy

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YOLANDA PEREZ