Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasimee Rice

North lauderdale,FL

Summary

Registered Nursing Student graduating May 2026 with completed clinical rotations in Emergency Room (ER), Medical-Surgical I & II, and Intermediate Care Unit (IMCU), with strong acute care competencies. Skilled in patient assessment, vital signs monitoring, 12-lead and 5-lead EKG monitoring, IV insertion and maintenance, and indwelling catheter insertion and maintenance. BLS and CPR certified. Experienced in high-volume healthcare environments with a focus on patient safety, interdisciplinary teamwork, and delivering quality care in fast-paced settings. Seeking to contribute to Broward Health SICU through compassionate care and strong clinical skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Physician Office Specialist

FAU Broward Health North
07.2024 - 01.2025
  • Greeted patients, checked them in/out for appointments, and provided a welcoming environment.
  • Verified insurance information, collected co-pays, and processed payments.
  • Took and recorded vital signs and prepared examination rooms.
  • Scheduled, rescheduled, and confirmed patient appointments to maintain efficient workflow.
  • Answered phones, responded to patient inquiries, and relayed messages to providers.
  • Updated and maintained patient charts in the Electronic Health Record (EHR) system.
  • Entered visit notes, lab orders, and referrals under provider direction.
  • Ensured patient information accuracy and maintained HIPAA compliance.
  • Ordered and maintained inventory of medical and office supplies to support clinic operations.

Supervisor of Operations

WellCare Health Plans Inc.
01.2015 - 07.2024
  • Directed daily operations for a high-volume healthcare contact center, supervising 25 employees and multiple client healthcare programs.
  • Supervised teams delivering patient support services, including appointment scheduling, insurance verification, and care coordination.
  • Ensured HIPAA compliance and maintained strict patient confidentiality in all communications.
  • Provided leadership, coaching, and performance evaluations, improving employee retention and satisfaction scores.
  • Managed KPI tracking and reporting, consistently exceeding service level agreements (SLAs) and quality benchmarks.
  • Trained staff on medical terminology, electronic health record (EHR) systems, and customer service best practices for healthcare environments.

Facilitator

WellCare Health Plans Inc.
11.2010 - 01.2015
  • Facilitated 10 training classes per year for 25 new-hire billing support team members, assisting providers with Medicare/Medicaid claims, authorizations, and benefits.
  • Led 4 advanced training workshops per year for existing staff, focusing on improving accuracy and efficiency in claims processing, authorizations, and provider support.
  • Collaborated with compliance and claims departments to address systemic issues, implement process improvements, and ensure HIPAA compliance.
  • Trained staff on secure handling of PHI to maintain HIPAA compliance across all communications and documentation.

Education

Bachelor of Science - Nursing

Nova Southeastern University
Davie, FL
05-2026

Master of Healthcare Administration -

Florida Atlantic University
Boca Raton, FL
12-2023

Bachelor of Health Service - Minor in Health Information Systems

Florida Atlantic University
Boca Raton, FL
05-2022

Skills

  • Patient Assessment
  • Vital Signs Monitoring
  • EKG Monitoring – 12-lead and 5-lead
  • Medication Administration – Under RN supervision
  • Peripheral IV Catheter Insertion and Maintenance
  • Oxygen Therapy
  • EHR system - Epic
  • Time Management
  • Adaptability
  • Teamwork & communication
  • Hemodynamic Monitoring
  • Wound Care
  • Indwelling Catheter Insertion & Maintenance
  • NG Tube Insertion and Maintenance
  • Tracheostomy Care

Certification

  • Basic Life Support (CPR and AED) – 2025
  • Six Sigma Green Belt for Healthcare – 2021
  • Registered Health Information Administrator (RHIA) – 2020

Timeline

Physician Office Specialist

FAU Broward Health North
07.2024 - 01.2025

Supervisor of Operations

WellCare Health Plans Inc.
01.2015 - 07.2024

Facilitator

WellCare Health Plans Inc.
11.2010 - 01.2015

Bachelor of Science - Nursing

Nova Southeastern University

Master of Healthcare Administration -

Florida Atlantic University

Bachelor of Health Service - Minor in Health Information Systems

Florida Atlantic University

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