Kaylie Bellomy
Mount Sterling,OH
Summary
Dedicated Office Specialist with a strong work ethic and expertise in reception and clerical tasks. Skilled in managing fast-paced office operations, seamlessly handling a continuous flow of patients and assignments. Meticulous attention to detail when completing tasks, always ready to lend a helping hand to team members. Friendly office specialist offering excellent skills in patient relations and office management. Skilled using EPIC appointment scheduling system to manage over patients weekly.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Physician Office Specialist
OhioHealth
10.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Used EPIC to schedule appointments for doctor visits and procedures.
- Provided prompt, polite and professional in-person and telephone customer service.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Prepared and processed patient referrals and transfer requests.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Performed various administrative tasks by filing, copying and faxing documents.
Substitute Teacher
South Western School District
10.2022 - 10.2023
- Provided instruction and guidance to students in the absence of a regular teacher.
- Maintained accurate records of student performance, attendance, and behavior.
- Ensured that each student had access to appropriate materials and resources.
- Created an environment conducive to learning while managing challenging behaviors.
- Promoted a safe and secure atmosphere within the classroom setting.
Patient Service Representative
Ohio State Wexner Medical Center
06.2022 - 09.2022
- Provided customer service by answering patient questions and addressing concerns.
- Maintained a clean and organized reception area.
- Coordinating and providing patient support services.
- Performed administrative duties such as filing, faxing, photocopying.
Medical Laboratory Assistant
Nationwide Children Hospital
01.2021 - 06.2022
- Utilized Vacuum tube,syringe, and venipuncture butterfly methods to draw blood from veins as well as capillary through dermal puncture, such as heel or finger stick methods.
- Helped patients feel comfortable,safe and respected when collecting samples.
- Managed the inventory of laboratory supplies and reagents.
- Performed routine cleaning and sterilization duties within the lab area.
- Obtained serum or viral swab samples for analysis.
Education
High School Diploma -
Franklin Heights High School
Columbus, OH05-2017
Skills
- Patient Scheduling
- HIPAA Compliance
- Clinical Documentation
- Appointment management
- Medical Recordkeeping
- Office Administration
- Patient confidentiality
- Referral Coordination
- Patient Registration
- Front office operations
- Appointment Scheduling
- Schedule Management
Certification
- Certification in Phlebotomy
- Ohio School Of Phlebotomy
- June 2020
Timeline
Physician Office Specialist
OhioHealth
10.2023 - Current
Substitute Teacher
South Western School District
10.2022 - 10.2023
Patient Service Representative
Ohio State Wexner Medical Center
06.2022 - 09.2022
Medical Laboratory Assistant
Nationwide Children Hospital
01.2021 - 06.2022
- Certification in Phlebotomy
- Ohio School Of Phlebotomy
- June 2020
High School Diploma -
Franklin Heights High School
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