YOLANDA ROLDAN
Federal Express Ground February/2020 - Present -Senior Administrative Operations - QA (Quality Assurance) Maintained quality of work while meeting strict deadlines. Handling International Express packages. Documenting hazmat materials with the proper steps involved in the process. Physically fit Laborer effective at completing difficult projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in a team setting. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. November/2016 -Package Handler with 3-year background in material handling, shipping and receiving and inspections. Proficient in loading, unloading and tracking merchandise. Capable of standing for long periods of time and lifting over 75 pounds. Friendly and hardworking with excellent record of reliability and strong work ethic. Extensive experience moving, lifting and sorting packages weighing between 50 and 85 lbs. Committed to maintaining a safe work environment by carefully following all policies and procedures. Adept at handling fragile and hazardous items in a safe manner. Experience transporting wide variety of items from one location to another. Quick to assess items, apply protective wrapping and load into truck according to weight and size.
Work History
Senior Administrative Operations - QA (Quality Assurance)
9 Years 11 Months- Maintained quality of work while meeting strict deadlines. Handling International Express packages. Documenting hazmat materials with the proper steps involved in the process.
- Physically fit Laborer effective at completing difficult projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in a team setting.
- Enthusiastic individual with superior skills in working in both team-based and independent capacities.
- Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
- November/2016
- Package Handler with 3-year background in material handling, shipping and receiving and inspections. Proficient in loading, unloading and tracking merchandise. Capable of standing for long periods of time and lifting over 75 pounds. Friendly and hardworking with excellent record of reliability and strong work ethic. Extensive experience moving, lifting and sorting packages weighing between 50 and 85 lbs. Committed to maintaining a safe work environment by carefully following all policies and procedures. Adept at handling fragile and hazardous items in a safe manner. Experience transporting wide variety of items from one location to another. Quick to assess items, apply protective wrapping and load into truck according to weight and size.
Home Caregiver
4 Years 4 Months- Worked to improve patient outlook and daily living through compassionate care.
- Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
- Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
- Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
- Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
Receptionist
8 Years 4 Months- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Took accurate messages for staff and management to facilitate open and speedy communication.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Rendered information to callers and drafted office emails.
- Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
- Answered and directed incoming calls using multi-line telephone system.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Prepared, compiled and filed documents as well as reports presented to various parties.
- Generated shipment invoices, prepared packages and set up courier deliveries.
- Organized and booked travel plans and itineraries, including transportation and overnight accommodations clients, staff and leaders.
Receptionist
8 Years 11 Months- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Took accurate messages for staff and management to facilitate open and speedy communication.
- Rendered information to callers and drafted office emails.
- Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
- Answered and directed incoming calls using multi-line telephone system.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Prepared, compiled and filed documents as well as reports presented to various parties.