Noel Gonzales
San Antonio,TX
Summary
Experienced operations supervisor with a strong background in manual labor and equipment operation, including TMS and PSD. Recognized for punctuality, reliability, and a dedicated approach to teamwork. Possesses exceptional maintenance and repair skills, showcasing a high level of ownership and initiative as a reliable supervisor. Driven by an exceptional work ethic, consistently exceeding company expectations. Demonstrates a natural ability to build productive working relationships and thrive in fast-paced, deadline-driven environments. Excels at managing goals and team development, thriving in team-oriented settings.
Overview
17
17
years of professional experience
Work History
Operations Supervisor
FedEx Ground
San Antonio, TX
10.2021 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
- Fostered culture of continuous improvement, leading to enhanced operational workflows and staff satisfaction.
- Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Package Handler
Fed Ex Ground
San Antonio , TX
10.2020 - 07.2021
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Assisted in loading delivery trucks with prepared packages.
Cook/Manager
Tiagos
San Antonio , TX
09.2016 - 10.2019
- Tracked activities in daily logs and weekly update reports.
- Managed 15 team members, including scheduling, training and conflict resolution.
- Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Helped out in various capacities on line when restaurant was extremely busy or when employees were absent.
- Oversaw preparation and serving of more than 100s daily meals.
Cook/Manager
Applbees
San Antonio , TX
06.2009 - 03.2015
- Ordered food supplies every week to restock inventory, remaining aware of budgets.
- Monitored inventory to maintain proper supply level.
- Projected future needs to requisition food supplies, kitchen equipment, and appliances.
- Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
- Recognized by management for providing exceptional customer service.
Education
Phlebotomy/EKG Tech/Lab Assistant Certification - Medical
Lamson Institute
San Antonio, TXSkills
- Merchandise tracking
- Package loading
- Material storage
- Inventory control procedures
- Package preparation
- Quality Control
- Product Inspection
- Production Line Monitoring
- Crew Management
- Invoice verification
- Cutting and slicing techniques
- OSHA
- Dish preparation
- ServSafe certified
- Cleaning and organization
- Focused and disciplined
- Food presentation
- Food handlers card
- High volume production capability
- Team-oriented
- Recipe preparation
- Ingredient inspection
- Foodservice sanitation
- Effective prioritization
- Equipment cleaning and maintenance
- Issue and conflict resolution
- Problem resolution
- Maintenance & Repair
- Friendly, positive attitude
- Supervision
- Teambuilding
- Operations Management
- Performance monitoring
- Task Delegation
- Safety oversight
- Employee Development
- Warehouse Operations
Timeline
Operations Supervisor
FedEx Ground
10.2021 - Current
Package Handler
Fed Ex Ground
10.2020 - 07.2021
Cook/Manager
Tiagos
09.2016 - 10.2019
Cook/Manager
Applbees
06.2009 - 03.2015
Phlebotomy/EKG Tech/Lab Assistant Certification - Medical
Lamson Institute