Overview
Work History
Education
Skills
Timeline
Generic

Yolanda Sims

Sumrall,MS

Overview

12
12
years of professional experience

Work History

Dispatcher

Willie Sims Trucking LLC
Sumrall, MS
11.2023 - Current
  • Scheduled loads according to priority and available equipment.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Recorded and maintained files or records of customer requests, work or services performed.
  • Relayed work orders, messages or information using telephones or two-way radios.
  • Generated daily reports on response times, call volumes, pertinent information.

Receptionist

Maxem Health Urgent Care
Hattiesburg, MS
10.2022 - 06.2024
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Kept updated records of office expenses and costs, assisting with budget tracking.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Medical Assistant

Inland Family Practice Ctr
Hattiesburg, MS
08.2012 - 08.2021
  • Contacted medical facilities to schedule patients for admission.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Collected samples from patients for laboratory testing purposes.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.

Education

Associate of Applied Business - Business

Antonelli College
Hattiesburg, MS
06-2011

Skills

  • Driver communication
  • Dispatching field personnel
  • Customer relations
  • Tracking systems
  • Problem-solving
  • Time management
  • Coordinating urgent deliveries
  • Traffic monitoring
  • Updating logs
  • Route navigation
  • Dispatch software
  • Decision-making
  • Prioritizing calls
  • Adjusting routes
  • Customer service

Timeline

Dispatcher

Willie Sims Trucking LLC
11.2023 - Current

Receptionist

Maxem Health Urgent Care
10.2022 - 06.2024

Medical Assistant

Inland Family Practice Ctr
08.2012 - 08.2021

Associate of Applied Business - Business

Antonelli College

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Yolanda Sims