Yolanda Solis
Victorville,USA
Summary
I am committed to giving exceptional customer service and maintaining high standards in whatever position I am in. I work well in a team and with individual tasks. I am a team player, very dependable, and willing to help in all areas. I have experience leading a team, reaching sales goals, and completing any task presented to me in a timely manner.
Overview
12
12
years of professional experience
Work History
Sales Manager
Carters Oshkosh
Apple Valley, CA
10.2024 - 11.2025
- Enhanced customer satisfaction through expert product knowledge and tailored service delivery.
- Lead financial performance by consistently achieving and surpassing sales targets and key performance indicators.
- Conducted real-time feedback sessions to enhance team training and cultivate a supportive and inclusive workplace culture.
- Assisted in executing visual merchandising standards.
- Maintained cleanliness of store environment.
- Enforced adherence to safety and security protocols to mitigate potential losses.
Level 6 Associate/Cook
In-N-Out Burger
Barstow, CA
12.2013 - 12.2024
- Provided excellent customer service in a fast paced environments.
- Ensured compliance with food safety standards during food preparation and service.
- Operated point-of-sale systems efficiently to facilitate smooth transactions.
- Maintained cleanliness and organization of workstations to ensure the quality of food.
- Contributed to team meetings by sharing insights on improving workflow and service delivery.
- Trained newly hired employees on routine tasks and customer service.
- Processed orders on POS system and accepted cash and charge payments.
Education
High School Diploma - undefined
Silverado High School
Victorville, CASkills
- Goals and performance
- Sales team training
- KPI tracking
- Team Player
- Works well in fast paced environments
- Customer service
- Food handling
- Cash handling
- Product knowledge
- Positive and upbeat
Accomplishments
I was a top performer for credit card sales and always maintained above 90% in rewards sign ups in my time at Carters. I was our stores PLCC leader and trainer. My goal was to boost our card sign ups and our store maintained a 1st place position in our district while I held the role. I also was given the privilege of being a store trainer at In-N-Out, making sure new hires followed all policies and procedures, meeting the company's quality and standards.
Timeline
Sales Manager
Carters Oshkosh
10.2024 - 11.2025
Level 6 Associate/Cook
In-N-Out Burger
12.2013 - 12.2024
High School Diploma - undefined
Silverado High School