Yolanda Taylor

• Scheduled and registered appointments using Cerner,Epicor scheduling programs.
• Worked with clinical staff, coding coordinators and billing department to resolve patient inquiries, billing and coding questions.
• Assembled, updated and filed medical record charts to include lab work, test results and dictation according to office guidelines.
• Prepared medical records for chart audits according to front desk and charge entry audit policy.
• Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed. Create Imaging orders reason for encounter details information in patient’s account MRI and CT,labs CPT codes and ICD codes as well and walk-in's. Assist patients with kiosk registration check -In's. Confirms patient demographics and insurance information and self-pay's forms. Verifying through Athena, Medicare, Medicaid, commercial insurances. Including determining if authorization is required written procedures for performing Imaging orders. schedule encounters, and collecting payment through various software. assist in the emergency room registration and schedule a Direct admit.
  

Patient Access Representative Current COVID-19 lines Performs clerical functioning's, including but not limited to answering telephones/ switchboard schedule patient appointments order supplies generate no show and recall letters processes sorts mail and produces end of day re‐ ports may need to document patient phone calls in EHR for a call routine resolution. Perform patient registration check in con‐ firms patient demographics and insurance information assist patients with kiosk registration forms patient check out schedule follow up appointments or confirm future appointment.

• Set schedules for 16 staff by planning and designating shifts and hours.
• Tracked progress of goods during manufacturing.
• Updated management and clients on progress of production.
• Maintained accurate records and handled purchase orders.
• Developed scheduling for certain tasks so that goods will be available when needed.
• Met production goals and formed action plan to constantly raise bar to higher standards.
• Processed manufacturing orders from sales representatives through Epicor system. Oversee transportation ensure deliveries are met on time working with in Epicor. Material movement. • I arrange inbound and outbound delivers to customers and facilities. • Daily scheduling direct shipments receive and fill telephone and email orders for clients. • substitution or modification of parts throughout the warehouse. • Plan production according to customers' requirements.

• Planned, prepared, and served meals and snacks according to prescribed diets.
• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
• Ran errands for patients, did shopping, and picked up other necessities.
• Remained alert to problems or health issues of clients and competently responded.
• Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.