Yolanda Thomas
Braselton, Ga,GA
Summary
Dynamic professional with a proven track record in mental health support and client records management, honed across roles from Counselor 1 at GVRA to Senior Training Instructor with the United States Army. Excelled in creating therapeutic environments and enhancing organizational efficiency, leveraging interpersonal communication and Microsoft Word expertise. Achieved significant improvements in client and student outcomes through innovative counseling and training strategies. Skilled Training Specialist highly effective a conducting personal and group training sessions focused on topics such as Resilience ,Motivation and Healing . Enthusiastic personality with a hands-on, creative style. Ready to apply 20 years' experience to a challenging long-term position.
Overview
18
18
years of professional experience
Work History
Counselor 1
GVRA
07.2023 - Current
- Conducted assessments to determine progress and performance and report findings to relevant authorities.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Helped clients adapt to altered lifestyles while providing therapeutic environments for clients and families.
- Assisted individuals with addressing disabilities and developing career plans.
- Coordinated community resources and secured referrals.
Relationship Facilitator
Self
06.2018 - 06.2023
- Identified areas in need of improvement and implemented solutions.
- Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
- Advised parties on dispute resolution processes, policies and procedures, helping disputants make informed choices.
- Devised and implemented dispute resolution processes for couples, enabling fast resolution of disputes.
Materials Manager
United States Army
08.2012 - 07.2015
- Improved resource allocation to promote efficiency and deadline management.
- Coordinated meticulous order management systems and production lifecycles for comprehensive customer development and satisfaction.
- Monitored safety stock levels and established order policies to balance inventory availability with minimal investment.
- Worked closely with purchasing team, leveraging power of commodities and materials in outlining trade and distribution agreements.
Material Resource Planner
United States Army
08.2009 - 07.2012
- Evaluated proposals, negotiated prices and monitored vendor performance against contract terms.
- Set up parts systems to facilitate customer release and inventory processing.
- Tracked placed orders to identify and resolve problems impacting on-time delivery.
- Analyzed data and identified lowest cost suppliers offering needed quality and delivery reliability.
Senior Training Instructor
United States Army
05.2006 - 06.2009
- Evaluated student demographics to make effective choices in class and activity development.
- Motivated junior teachers to provide exceptional learning environments.
- Reviewed class and student records to identify improvement opportunities.
- Created culture focused on teaching whole student and developing individual potential.
- Worked with vendors to customize courseware to accommodate business needs.
Education
Associate of Science - Psychology
Troy University
Troy, ALBachelor of Science - Interdisciplinary Concentration in Psychology
Liberty University
Lynchburg, VAMaster of Arts - Human Services Counseling Marriage And Family
Liberty University
Lynchburg, VA04-2021
Skills
- Mental Health Support
- Office Administration
- Counseling
- Client Records Management
- Organizational Skills
- Team building
- Social Perceptiveness
- Project Planning
- Self-Directed
- Conflict Resolution
- Customer Service
- Microsoft Word
- Cultural Awareness
- Public Speaking
- Computer Skills
- Attention to Detail
- Interpersonal Communication
Timeline
Counselor 1
GVRA
07.2023 - Current
Relationship Facilitator
Self
06.2018 - 06.2023
Materials Manager
United States Army
08.2012 - 07.2015
Material Resource Planner
United States Army
08.2009 - 07.2012
Senior Training Instructor
United States Army
05.2006 - 06.2009
Associate of Science - Psychology
Troy University
Bachelor of Science - Interdisciplinary Concentration in Psychology
Liberty University
Master of Arts - Human Services Counseling Marriage And Family
Liberty University
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