Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Bartender
Yolanda Tovar

Yolanda Tovar

630 429 7355
Bolingbrook,IL

Summary

Dynamic and engaging professional with a strong background in customer service at Ted’s Montana Grill. Proven ability to multitask and maintain cleanliness while delivering personalized experiences. Highly reliable team player skilled in responsible alcohol service and cash register operation, consistently enhancing guest satisfaction and fostering repeat visits.

Overview

7
7
years of professional experience

Work History

Bartender

Chilis's Bar and Grill
12.2024 - Current
  • Learned proper drink mixing techniques and ingredient selection for cocktails and beverages.
  • Assisted in maintaining cleanliness and organization of bar area to ensure efficient service.
  • Collaborated with team members to streamline workflow during peak hours, enhancing customer experience.
  • Supported inventory management by tracking stock levels and notifying supervisors of shortages.
  • Engaged with customers to understand preferences, providing personalized recommendations for drinks.
  • Developed knowledge of various spirits, wines, and beers to enhance product knowledge for customer interactions.
  • Adapted quickly to changing demands and tasks in fast-paced bar environment, ensuring timely service delivery.

Server

Lemont Street Cafe
09.2023 - 09.2025
  • Delivered exceptional customer service to enhance guest satisfaction and encourage repeat visits.
  • Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
  • Maintained cleanliness and organization of dining area for optimal guest experience.
  • Assisted in training new servers on restaurant procedures and menu offerings.
  • Managed multiple tables efficiently while addressing customer needs promptly.

Manager

Ted’s Montana Grill
08.2018 - 09.2024
  • Learned proper drink mixing techniques and ingredient selection for cocktails and beverages.
  • Assisted in maintaining cleanliness and organization of bar area to ensure efficient service.
  • Collaborated with team members to streamline workflow during peak hours, enhancing customer experience.
  • Supported inventory management by tracking stock levels and notifying supervisors of shortages.
  • Engaged with customers to understand preferences, providing personalized recommendations for drinks.
  • Developed knowledge of various spirits, wines, and beers to enhance product knowledge for customer interactions.
  • Adapted quickly to changing demands and tasks in fast-paced bar environment, ensuring timely service delivery.

Education

Automotive Technology

Lincoln Technical Institute
Melrose Park, IL
12.2005

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Responsible alcohol service
  • Cash register operation
  • Memory retention
  • Professional appearance

Additional Information

  • I have many other management experiences. Which include Auto Zone, Currency Exchange and KFC restaurant.


  • I have an excellent record of not calling off or coming in late. But I am devoted to my sign language choir at my church which I have been a member for the last 7 years.

Timeline

Bartender

Chilis's Bar and Grill
12.2024 - Current

Server

Lemont Street Cafe
09.2023 - 09.2025

Manager

Ted’s Montana Grill
08.2018 - 09.2024

Automotive Technology

Lincoln Technical Institute

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