Open To Work
Yolanda Wilks
Henderson,NC
Summary
Results-driven specialist with extensive experience in team collaboration to achieve mission objectives through a decisive and efficient approach. Proven expertise in quality control, time management, and training, complemented by a commitment to continuous improvement and professional development. Eager to leverage a diverse skill set in a challenging role that fosters growth and enhances organizational success. Dedicated to delivering high-quality outcomes while promoting a collaborative team environment.
Overview
27
27
years of professional experience
Work History
QA Floor support
Eli Lilly and Company
Durham, NC
03.2023 - Current
- Responsible for ensuring training is completed and remains in compliance.
- Communicates with Quality Floor Support Supervisor and Quality Representatives on quality and operational issues.
- Ensures adherence and understanding of good documentation practices and compliance with applicable procedures for both Operations and Support Personnel.
- Lead, mentor, and coach Operations, and support personnel on quality matters, while driving the site Quality culture.
- Ensures regular presence in device assembly and packaging areas to monitor GMP programs and quality systems.
- Ability to assess and create deviations/observations that occur within the device assembly and packaging areas.
- Reviews and approves GMP documentation in support of daily operations such as Maintenance Action Plans, Return to Service and Release of equipment, product, and area holds, and Spare parts consultation.
- Work order assessments and issue resolution and Other documents as required.
- Troubleshoot and support QA systems to reconcile issues in multiple systems (i.e., SAP, PMX, TrackWise, Smart Lab, GMARS, Coldstream, and other systems as required).
- Participate in self-led inspections and provide support during external/external regulatory inspections.
- Effectively review and/or redline to ensure quality attributes are met (i.e., deviations/observations, procedures, production records, validation protocols, validation, change controls, and engineering documents).
- Ability to work cross-functionally and work collaboratively with all levels of the organization.
Training Compliance Specialist
Corning Incorporated
10.2019 - 03.2023
- Maintains up-to-date and accurate training records in ETQ and Corning Learning Central.
- Maintains quality databases and spreadsheets to continuously improve compliance metrics.
- Seek and gather information from management, employees, and other departments regarding the effectiveness of completed training courses and constantly seek to improve.
- Assists Quality Compliance Supervisor with quality system tools i.e., change controls, deviations, internal audits, CAPA's, and NCPR's.
- Ensures site has robust training program systems that identify employees' task track changes and ensure 100% compliance with required regulations.
- Handles quality system metrics reporting; maintains all metric reports for the plant and communicates with division.
Quality Technician
Corning Incorporated
06.2018 - 10.2019
- Performs electronic transactions including, but not limited to the creation of notifications, lot reconciliations, product releases, sampling plans, and dispositions.
- Review and verify batch documentation, quality notifications, preventive maintenance, and calibration documentation.
- Performs sampling of incoming raw materials per inspection plan for QC testing.
- Completes production records/forms recording relevant data onto forms or via electronic data entry (Apriso Super User).
- Ensures accuracy and good documentation practices per company and cGMP standards.
- Communicates to leadership critical information used to make decisions necessary for the correct disposition of product.
Operations Crew Lead
Corning Incorporated
Durham, NC
06.2015 - 06.2018
- Interfaces with operations team leadership communicating key issues on the team.
- Directs the prioritization of production activities for assigned work areas including resource allocation and attendance reporting.
- Monitors team performance to ensure compliance with work instructions, quality plans, and plant-wide requirements.
- Coordinates the training of associates in their assigned area ensuring timely and accurate training documentation.
- Proactively works to anticipate problems before they impact production.
- Reinforce lean concepts such as waste reduction, non-value-added activities, continuous workflow, workload balancing, and 5S initiatives.
Technical Team Member
Corning Incorporated
Durham, North Carolina
08.1999 - 06.2018
- Performs routine monitoring and inspection activities per product specifications.
- Performs daily housekeeping, waste removal, and end-of-lot line clearance duties.
- Completes production records, recording relevant data onto forms or via electronic data entry.
- Stages raw materials, in-process products, and finished products per current procedure.
- Assembles products, packages, labels, pallets, and stages per specification and procedures.
- Led cross-functional teams to enhance product development timelines and improve operational efficiency.
- Mentored junior team members, fostering skill development and knowledge sharing within the technical department.
- Conducted regular system evaluations to identify and address performance gaps in technical operations.
Education
Bachelor of Science - Business Administration w/concentration in HR
Southern New Hampshire University
Manchester, NH01-2024
Associate of Applied Science - Business Administration
VGCC
Henderson12-2021
Skills
Utilized instinctive judgment to respond effectively to emerging challenges
Facilitated collaboration among team members to enhance workflow efficiency Championed resource allocation to optimize project outcomes
Facilitated informed decision-making to support project objectives and team alignment
Implemented effective time management strategies to streamline workflow and meet deadlines
Developed and nurtured professional relationships to support organizational objectives and foster teamwork
Addressed and resolved issues to maintain operational efficiency
Teamwork and collaboration
Time management
Dependable and responsible
Attention to detail
Problem resolution
Decision-making
Languages
English
Native or Bilingual
Timeline
QA Floor support
Eli Lilly and Company
03.2023 - Current
Training Compliance Specialist
Corning Incorporated
10.2019 - 03.2023
Quality Technician
Corning Incorporated
06.2018 - 10.2019
Operations Crew Lead
Corning Incorporated
06.2015 - 06.2018
Technical Team Member
Corning Incorporated
08.1999 - 06.2018
Bachelor of Science - Business Administration w/concentration in HR
Southern New Hampshire University
Associate of Applied Science - Business Administration
VGCC
Software Systems
- Microsoft Office
- Apriso
- PeopleSoft
- ETQ
- SAP
- PMX
- TrackWise
- Smart Lab
- GMARS