Yolanda Williams
Kingstree,SC
Summary
Dynamic marketing and social work professional with expertise in relationship building and client engagement. Developed targeted outreach strategies that increased brand awareness and enhanced patient care through effective coordination and individualized intervention plans.
Overview
21
21
years of professional experience
Work History
Social Worker
McLeod Regional Medical Center
Florence, SC
12.2025 - Current
- Delivered crisis intervention support during emergency situations to stabilize clients.
- Led group therapy sessions to support mental health awareness.
- Collaborated with healthcare teams to streamline patient care coordination.
- Assessed client needs to develop tailored intervention plans.
Regional Marketing Coordinator/Social Worker
Elite Home Health and Hospice
02.2024 - 10.2025
- Enhanced brand awareness among target demographics through social, print, and email campaigns.
- Tracked and reported on marketing campaign responses.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Answered general marketing department inquiries by email, phone, and mail.
- Coordinated and participated in networking events, conferences, and trade shows to promote home care and hospice services.
- Conducted through assessments to identify client needs and develop individualized care plans
- Facilitated communication between clients, families, and various organizations involved in case management to ensure effective support.
- Established relationships with healthcare professionals,hospitals, skilled facilities, VA, and community organizations to generate referrals
- Track referrals activity and provide weekly,monthly performance reports.
- Build and maintain strong relationships with hospitals,physician practices,social workers,discharge planners, senior services agencies, assisted living, and community partners
- Developed and executed outreach strategies that increased referrals and client enrollments.
STD/HIV Coordinator
DHEC
10.2023 - 02.2024
- Educated clients on living with HIV, preventing transmission, and navigating care benefits and challenges, enhancing their access to vital resources.
- Identified and developed client-directed treatment plan to monitor ongoing goal achievement.
- Recruited 15 high-risk individuals for testing services through active participation in outreach events, increasing community awareness and testing rates.
- Performed HIV tests and interpreted test results, recording and maintaining test results in Epic and Dhec.
- Conducted scientific-based prevention education sessions with HIV positive individuals through workshops and social marketing activities.
- Traveled to various street venues to conduct outreach and HIV testing. to conduct various types of HIV tests.
- Assisted clients in enrolling and re-engaging in appropriate medical care.
- Communicated with patients, ensuring that medical information was kept private.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Collaborated with case managers to connect clients with essential resources for mental health treatment, substance abuse programs, domestic violence services, and housing assistance, improving overall client support.
- Collected demographic information from clients to ensure accurate reporting for CDC HIV statistics. to accurately complete CDC HIV report forms.
- Assisted with Private Insurance,CLTC Electronic referrals, SC voucher programs
Discharge Planner/Medical Social Worker
Lake City/Kingstree Hospital
01.2006 - 12.2023
- Communicated with referral providers about new referrals and verified receipt of necessary information prior to arrivals.
- Coordinated travel logistics for patients and families, ensuring timely communication of travel information.
- Worked with utilization review to establish prior authorization for timely discharges.
- Facilitated referrals to alternate levels of care, assisting families or guardians in completing necessary applications.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Assessed risk factors of patients and made referrals for further services.
- Organized clinical documentation, treatment plans, and referrals.
- Collaborated with healthcare providers to drive continuity of care.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Completed psychosocial evaluations and needs assessments.
- Coordinated patient discharge planning and follow-up care.
- Arranged DME, home health, hospice, and post-acute referrals while offering grief counseling to patients and families.
- Provided assistance with community resource navigation for patients, insurance verifications, medical necessity.
Medical Social Worker
MUSC
01.2023 - 10.2023
- Explained medical care options to help families make informed healthcare decisions.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Completed psychosocial evaluations and needs assessments.
- Developed partnerships with community organizations to expand services and referrals.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Facilitated family meetings to discuss patient care plans.
- Coordinated patient discharge planning and follow-up care.
- Updated demographics(name, contact number,insurance information
- Assisted clients in navigating complex government assistance programs, such as Medicaid, Medicare or Snap programs
- Identify risk factors if needed during hospital or outpatient stay(discharges to home health/hospice/mental institutions, acute rehab, skilled nursing facilities.
Education
MBA - Health Care Administration
Strayer University
Charleston, SC12-2018
Bachelor of Arts - Social Work
Limestone
Gaffney, SC01-2014
High School Diploma -
Kingstree High School
South Carolina06-1989
Skills
- Crisis intervention
- Client assessment
- Case management
- Care coordination
- Community outreach
- Patient education
- CPR and first aid certification
Volunteer Work
- Represented organization positively and professionally while providing community with much-needed services.
- Assisted with special events and programs.
- Helped clients navigate social services system and access needed resources.
- Coordinated and managed volunteer activities for community service projects.
- American Heart Association volunteer
- Breast Cancer volunteer
- SC Community Advocate
- Certified CPR/BLS
- Healthcare Advisor
Timeline
Social Worker
McLeod Regional Medical Center
12.2025 - Current
Regional Marketing Coordinator/Social Worker
Elite Home Health and Hospice
02.2024 - 10.2025
STD/HIV Coordinator
DHEC
10.2023 - 02.2024
Medical Social Worker
MUSC
01.2023 - 10.2023
Discharge Planner/Medical Social Worker
Lake City/Kingstree Hospital
01.2006 - 12.2023
MBA - Health Care Administration
Strayer University
Bachelor of Arts - Social Work
Limestone
High School Diploma -
Kingstree High School