Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Yolissa Smith

Rockville,MD

Summary

My name is Yolissa Smith. I am a freshman at Montgomery college. I'm studying for an associates degree in Biological Science. I'm an independent and hard working person looking to pursue a career helping and caring for animals, offering a positive attitude and commitment to working with an amazing team. I am also a proactive person with excellent communication, team leader and people skills.

Overview

1
1
year of professional experience

Work History

Shift Lead

Crumbl Cookies
03.2023 - Current
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Enforced company policies and regulations with employees.
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Prepare daily shift summary reports
  • Trained new employees and delegated daily tasks and responsibilities.
  • Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
  • Handle catering orders
  • Handle counting the registers for opening and closing shift.

Baker

Crumbl Cookies
10.2022 - Current
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Prepared frostings and other toppings for cookies
  • Managed customer service operations, including taking orders, resolving complaints and answered customer questions about products and services.
  • Operated cash registers and processed payments accurately.
  • Monitored temperatures of ovens, proof boxes and other equipment.
  • Cleaned and maintained kitchen equipment and oven.

Education

Biological Sciences

Montgomery College- Currently Enrolled
Rockville, MD

Richard Montgomery High School
06.2023

Skills

  • Relationship Building
  • Good communicator
  • Time management
  • Team Leadership
  • Assigning Task
  • Employee Training
  • Cash Handling
  • POS System Operation

Volunteer Experience

  • Pet sit two Box turtle for 3 weeks, 2023
  • Student aid in the school library 2023
  • Clean up trash at Croydon Creek x2, 2022
  • Plant vegetable & Flower at Community garden x3, 2022


Timeline

Shift Lead

Crumbl Cookies
03.2023 - Current

Baker

Crumbl Cookies
10.2022 - Current

Biological Sciences

Montgomery College- Currently Enrolled

Richard Montgomery High School

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Yolissa Smith