Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Work Preference
Timeline
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Yolon Bradford

Yolon Bradford

Infusion Coordinator
Waldorf,MD

Summary

Proactive Infusion Coordinator excited to transition into a new role, where exceptional leadership and clinical coordination abilities can be utilized. Driven by a passion for enhancing people's well-being and contributing to their health, with a background in managing the Prior Authorization process for Specialty Therapies and crafting infusion Contract Agreements.

Overview

15
15
years of professional experience

Work History

INFUSION COORDINATOR

VIVIO Health
12.2020 - Current
  • Managed the full spectrum of the Prior Authorization process for Specialty Therapies, encompassing the collection of clinical data for review, rate negotiation, and the formulation of infusion Contract Agreements.
  • Skillfully navigated and executed fulfillment strategies, such as Direct Bill Agreements, Single Case Letter of Agreements, Referrals, and White Bag Deliveries, across various networks of Physicians and Specialists, ensuring seamless completion.
  • Directly engaged in resolving challenges related to specialty drugs for members, while actively participating in coaching and training sessions to enhance customer service skills, concierge duties, and the coordination of Infusion Treatments.
  • Served as the liaison between VIVIO and affiliated infusion agencies nationwide, facilitating effective communication and collaboration to ensure optimal patient therapy treatments.

OPTICIAN

May & Hettler Optometry
02.2018 - 03.2020
  • Attentively care for all optical patient needs including frame and lens selection, measuring, problem solving and troubleshooting, as well as insurance calculation and payment
  • Lab work involving ordering and cutting lenses, computer software proficiency, and final inspection
  • Outstanding customer service, social skills, and patient connectivity.

OPTICAL ASSISTANT

Scripps Poway Eyecare
07.2016 - 05.2017
  • Detailed patient care from warm and friendly entry greeting, to patient happiness and satisfaction upon exit.
  • Knowledgeable about lens options including Anti-Reflective Coatings, Photochromic lenses, Blue blocking technologies, Polarized lenses, and Maui Jim and Oakley lens benefits.
  • Extensive pricing and quoting for VSP, Eyemed, MES, Aetna, Tricare, etc

EYECARE ADVISOR

Luxottica Retail – LensCrafters
07.2009 - 06.2016
  • Multi-task all aspects of patient eye care needs
  • Recognized for superior customer service skills
  • Retail selling of frames and lenses appropriate to individual patient needs, appointment and follow up visit setting, pre-testing of patients fast and thoroughly, and training of contact lens new-wearers
  • Proficient in use of: Visual field tester, Non Contact Tonometer, Auto Refractor, Optos (Optomap) digital retina imager, Lensometer, and Pupilometer

Education

high school diploma -

Friendly High School
Ft. Washington, MD
01.1998

Volunteer Canvassing

Skills

  • Outstanding interpersonal abilities and telephone etiquette
  • Proficiency in managing escalated member situations
  • Strong work ethic and effective problem solving
  • Prior authorization management
  • Contract agreement creation
  • Infusion treatment coordination
  • Train Employees

Accomplishments

    Recognized by VIVIO Health's board of directors for "relentless efforts and outstanding contributions," resulting in the receipt of a bonus for the year 2023.

Additional Information

  • Theocratic Ministry School Overseer, 2010, PRESENT, I oversee, grade, and coach members of an ongoing school that teaches outstanding reading, public speaking, sound argument development, and reasoning skills. This school prepares ones for extemporaneous speech, and helps provide the confidence to present prepared presentations to large numbers of people.
  • ACN INCORPORATED, 1998, 2010, ACN Inc. has helped me to mentally grow and mature as a person, and grasp the true meaning of integrity, dedication, and perseverance in work. Being involved with this company has pushed me to become efficient in training others, learning and practicing the principles of leadership, becoming goal oriented, and developing the “never-quit” mentality, which is vital for success in any industry.

Work Preference

Work Type

Part Time

Work Location

Remote

Important To Me

Company CultureCareer advancementWork from home option4-day work week

Timeline

INFUSION COORDINATOR

VIVIO Health
12.2020 - Current

OPTICIAN

May & Hettler Optometry
02.2018 - 03.2020

OPTICAL ASSISTANT

Scripps Poway Eyecare
07.2016 - 05.2017

EYECARE ADVISOR

Luxottica Retail – LensCrafters
07.2009 - 06.2016

high school diploma -

Friendly High School

Volunteer Canvassing
Yolon BradfordInfusion Coordinator