Yolonda Bosket
Philadelphia,PA
Summary
Compassionate healthcare and cosmetology student with ambitions of pursuing a criminal justice degree.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Ultimate Medical Academy Online Operations
Philadelphia, Pennsylvania
09.2024 - Current
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Organized patient charts before each day's clinic sessions began.
- Responded to patient callbacks and phone-in prescription refill requests.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Cleaned and maintained medical equipment following procedures and standards.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Registered new patients into practice management software program accurately entering demographic information.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
Style Consultant
Target
Plymouth Meeting, Pennsylvania
11.2022 - Current
- Oversaw overall department operation, engaging in loss prevention, cashiering, client questions and store maintenance.
- Set up delivery schedules and ordered materials from fabric, trim, and print vendors.
- Followed standard infection control protocols to avoid illness or contamination.
- Verified pleasing product display and accessibility for client's shopping experience by monitoring sales floor, stocking inventory and replenishing products.
- Organized fashion sample garments for sales reps and agents.
- Stayed observant about customer behaviors to maintain security and prevent loss of merchandise.
- Assisted with the selection of clothing items in store or online.
- Presented available merchandise with attractive displays and pleasing arrangements.
- Helped brand awareness by assisting in merchandising and handling display setups.
Server
Izenberg's Catering & Cafe
Conshohocken, Pennsylvania
05.2022 - 11.2023
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Provided excellent customer service to ensure satisfaction.
- Informed customers of daily specials and signature menu items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Cleaned tables and chairs to prepare dining area for next customers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Cosmetology Student
Central Montco Technical School
Plymouth Meeting, PE
09.2022 - 06.2023
- Draped and shampooed clients to prepare for haircutting and styling by stylist.
- Utilized customer service skills to build relationships with clients.
- Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Used curlers, rollers and curling irons to press and curl hair.
- Bleached, dyed or tinted hair using applicator or brush.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
- Adhered to all state laws governing cosmetology services.
- Participated in continuing education classes to stay up-to-date on trends.
- Used strong communication skills to effectively speak to and liaise with potential clients and develop business relationships.
- Analyzed scalp conditions such as dandruff or dryness before recommending treatment plans.
- Updated and maintained customer information records and beauty services provided.
- Consulted with clients prior to providing any type of cosmetic service.
Server
Shannondell Retirement Community
Audubon, PA
07.2020 - 11.2022
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Provided excellent customer service to ensure satisfaction.
- Informed customers of daily specials and signature menu items.
- Trained new employees to perform duties.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Stayed informed about daily specials, new menu items, promotions.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Filled condiments and napkin containers during slack periods.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Upheld high standards of sanitation in accordance with health department regulations.
Education
High School Diploma -
Commonwealth Charter Academy
Philadelphia, PA06-2024
Skills
- Intake control
- Check-in coordination
- Medical office administration
- Patient-focused care
- Communicating with patient families
- Healthcare software proficiency
- Calm and level-headed under duress
- Adaptable
- Companionship and emotional support
- Emergency response preparedness
- Investigative skills
- High level of integrity
- Superior customer service
- Detail-oriented
- Crisis management
- Asset protection
- Multitasking and organization
- Strong work ethic
- Calm demeanor
- Team collaboration
- Guest engagement
Timeline
Medical Assistant
Ultimate Medical Academy Online Operations
09.2024 - Current
Style Consultant
Target
11.2022 - Current
Cosmetology Student
Central Montco Technical School
09.2022 - 06.2023
Server
Izenberg's Catering & Cafe
05.2022 - 11.2023
Server
Shannondell Retirement Community
07.2020 - 11.2022
High School Diploma -
Commonwealth Charter Academy