Yolotzin Medina
Knoxville,TN
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. High-energy Store person bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
5
5
years of professional experience
Work History
Department Store Manager
Rancho Nuevo Mexican Store
03.2023 - Current
- Created work schedules according to sales volume and number of employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Approved regular payroll submissions for employees.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Assistant Manager
Fenix Barbershop
05.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored security to protect employees, customers and property.
Translator and Interpreter
Drywall And Painting Builders
07.2018 - 04.2020
- Translated documents from [Language] to [Language].
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Provided verbal summaries of non-English documents for immediate use.
- Replicated flow, style, and overall meaning of original texts.
- Listened to recordings and translated confidential information.
- Assisted foreign language-speaking clients with inquiries.
Education
High School Diploma -
Fulton High School
Knoxville, TN06.2020
Skills
- Revenue Generation
- Budget Administration
- Store Merchandising
- Project Management
- Shift Scheduling
- POS Systems
- Customer Response
- Team Building and Leadership
Languages
Spanish
Native or Bilingual
Timeline
Department Store Manager
Rancho Nuevo Mexican Store
03.2023 - Current
Assistant Manager
Fenix Barbershop
05.2020 - Current
Translator and Interpreter
Drywall And Painting Builders
07.2018 - 04.2020
High School Diploma -
Fulton High School
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