YONATAN CAMILO ESPINOBARRO
Baltimore,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Food Runner
Atlas Restaurant Group
Baltimore, MD
06.2022 - Current
- Greeted and welcomed customers as they arrived at the restaurant.
- Checked all dishes before delivering them to ensure quality standards were met.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Responded promptly to customer inquiries and requests for additional items or services.
- Memorized dining room floor plans and understood seat number system.
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Responded quickly to customer concerns and escalated major issues to management.
- Effectively multitasked within fast-paced environment.
- Delivered food to guests in a timely manner while following safety protocols.
- Coordinated with kitchen staff to streamline order preparation and service delivery.
- Communicated effectively with team members to manage high-volume service periods.
- Assisted in training new staff members on restaurant operations and procedures.
Restaurant Busser
Atlas Restaurant Group
Baltimore, MD
05.2021 - 06.2022
- Reset tables in a timely manner with clean silverware and napkins.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Swept floors and removed garbage from dining area.
- Provided assistance to other employees when needed during peak business hours.
- Delivered excellent customer service by being friendly and accommodating guest needs.
- Maintained cleanliness of work station throughout shift; wiped down counters and tables.
- Assisted with restocking supplies such as cups, plates and utensils.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Greeted guests with friendliness and professionalism.
Education
High School Diploma -
Baltimore Polytechnic Institute
Baltimore, MDSkills
- Heavy Lifting
- Effective Problem Solving
- Customer Service Excellence
- Restaurant operations
- Time management
- Employee training
- Multitasking ability
- Attention to detail
- Memory retention
- Performance improvement
Timeline
Food Runner
Atlas Restaurant Group
06.2022 - Current
Restaurant Busser
Atlas Restaurant Group
05.2021 - 06.2022
High School Diploma -
Baltimore Polytechnic Institute