Yongjun Zhu
Irvine,California
Summary
Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences.
Overview
1
1
year of professional experience
Work History
Business Assistant
Sumec Textile & Light Industry Co., Ltd.
Nanjing, Jiangsu
06.2021 - 08.2021
- Established rapport with customers using active listening and interpersonal skills.
- Engaged with customers to build business relationships.
- Collected, arranged and input information into database system.
- Prepared financial statements for the department.
Waiter
Grand James Steakhouse
Nanjing, Jiangsu
12.2019 - 01.2020
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Bussed and reset tables to keep dining room and work areas clean.
Librarian Volunteer
Jianye District Library
Nanjing, Jiangsu
08.2019 - 11.2019
- Greeted visitors, answered questions and made book recommendations across subjects and genres.
- Promoted library programs to obtain new signups for book clubs and youth reading contests.
- Scanned and bagged books, movies, tapes, magazines and other items at check-out desk.
Education
Bachelor of Arts - Business Economics
University of California, Irvine
Irvine, CA06.2024
Bachelor of Science - Mathematics
University of California, Irvine
Irvine, CA06.2024
Skills
- New Business Development
- Special Requirements
- Online Systems
- Materials Distribution
- Warm and Friendly
- Cool Under Pressure
Soccer
I am now a leader of a Chinese soccer group that has more than 300 people that are or were studying at UCI. We have a routine pickup game at ARC every Sunday afternoon. Every quarter, we participate in the intramural sports hold by Anteater Recreation Center. We also have an off-campus team called "Yuan Dian," sponsored by Origin Overseas Chinese Soccer Club.
Timeline
Business Assistant
Sumec Textile & Light Industry Co., Ltd.
06.2021 - 08.2021
Waiter
Grand James Steakhouse
12.2019 - 01.2020
Librarian Volunteer
Jianye District Library
08.2019 - 11.2019
Bachelor of Arts - Business Economics
University of California, Irvine
Bachelor of Science - Mathematics
University of California, Irvine
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