Yoni Madrigal
Whittier,CA
Summary
Enthusiastic and reliable individual seeking a seasonal team member position at Target to provide exceptional guest service and positive energy during the peak holiday season.
Overview
17
17
years of professional experience
Work History
Resers Specialist
Empire Marketing Strategies
La Mirada
01.2015 - Current
- Merchandised a variety of brands in the Meat department, Produce department, Liquor department, Deli department and Bakery department at both Ralphs and Food 4 Less.
- Ensure all brands are well represented at store level such as fully stocked, tagged, active, and on order on a daily basis.
- Knowledgeable with the Zebra handheld used in every department to check prices, ensure product is active, and order product when out of stock on the shelves and make missing tags.
- Over a decade of experience working with Store Directors, Assistant Store Managers, and Coordinators as a retail merchandiser in the grocery business.
- When asked for secondary displays for product going on sale, I have the confidence in approaching Store Directors and Assistant Managers to upsell our brands with high volume moving units to build shippers throughout the store.
- With years of experience under my belt have developed a skill to problem solve as needed and work without any supervision.
- Worked on overnight resets in the meat and produce department to read schematics/planograms, move shelves around to make space for new product as needed, separate product discontinued and directed a group of people when assigned as a lead in these projects.
- While working in stores provided customer service to shoppers.
- Attend staff meetings and over the phone conference calls as needed.
Enrollment Service Representative
Maximus
Downey
02.2009 - 04.2015
- Helped approved beneficiaries choose a medical health plans.
- Attended staff meetings on a monthly basis.
- Answered approximately 30 incoming phone calls.
- Conduct group presentations in large crowds as needed.
- Attend outreach events every quarter.
- Great customer service provided when talking to beneficiaries.
- Fax productivity reports weekly.
- Data entry used daily.
- Conduct Verbal face-to-face interviews.
- Highly knowledgeable in within the health care industry.
- Worked with and experienced in state health insurance such as LA Care, Health Net, Medi-Cal, Medicare, SSI, Healthy Way LA, Healthy Families.
- Familiar with Microsoft word, CRM, Lotus Notes, Instant messenger and Teams app.
Education
High School Diploma -
Bell High School
Bell, CA06.2008
Some College (No Degree) - General Studies
East Los Angeles College
Monterey ParkSkills
- Critical thinking
- Merchandising experience
- Self motivated
- Great communication skills
- Time management
- Familiar with schematics
- Sales experience
- Adaptability
- Bilingual
- Computer literate
Accomplishments
- I’n my current job in the grocery business I have been promoted three times within this past decade
- I was promoted to a Wine Specialist and sold pallets worth of wine to ultimately boost sales 15%.
- With the knowledge and sales experience gained, I was promoted to Retail Supervisor and managed twenty plus employees.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Resers Specialist
Empire Marketing Strategies
01.2015 - Current
Enrollment Service Representative
Maximus
02.2009 - 04.2015
High School Diploma -
Bell High School
Some College (No Degree) - General Studies
East Los Angeles College