Yonis Aden
columbus,ohio
Summary
Resourceful worker with years of experience. Follow written or verbal directions to carry out efficient work moving, storing, and packaging materials. Safety-driven and adaptable with good planning and problem-solving abilities.
Dynamic Business Manager with a proven track record at Mali LLC, excelling in business administration and team collaboration. Spearheaded recruitment and training initiatives, enhancing team performance. Committed to customer service excellence, resolving issues with attention to detail while maintaining data confidentiality. Adept at multitasking and driving business growth through effective planning.
Overview
6
6
years of professional experience
Work History
Business Manager
Mali Llc
01.2020 - 10.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Loaded and unloaded materials onto trucks and trailers.
- Assisted with hiring process and training of new employees.
- Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Valet
Hilton Hotels Corporation
03.2019 - 03.2021
- Helped guests unload and load luggage.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Answered guest's questions about property amenities and services.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Resolved customer complaints through calm, constructive communication.
- Logged and documented parked vehicle details for accurate records.
- Provided punctual, polite valet services to uphold professional standards.
- Built positive customer rapport for courteous, friendly and professional service.
- Inspected vehicles to verify condition ahead of customer returns.
- Entered guest vehicle information and location in computerized valet parking system.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Issued and collected claim tickets and processed valet parking fees.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
Education
High School Diploma -
Horizon Science Academy
Columbus, OHSkills
- Physical fitness
- Team collaboration
- Heavy lifting
- Budget creation
- Data confidentiality
- Vehicle unloading and loading
- Business administration
- Valid Driver's license
- Business generation
- Multitasking and organization
- Time management
- Physical strength
- Repetitive work
Languages
English
Native or Bilingual
Timeline
Business Manager
Mali Llc
01.2020 - 10.2024
Valet
Hilton Hotels Corporation
03.2019 - 03.2021
High School Diploma -
Horizon Science Academy